RR
Resnick Roofing & Contracting
Resnick Roofing & Contracting : Communication claire, toitures de qualité, entrepreneur général de confiance.
4.2(5 avis)
Toiture
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Resnick Roofing & Contracting : Communication claire, toitures de qualité, entrepreneur général de confiance.
Resnick Roofing & Contracting, basé à Gibsonia, PA, propose des services de toiture et d'entrepreneur général. Les avis soulignent une communication claire, la gestion de projet et des mises à jour approfondies du début à la fin, avec des équipes qui offrent un travail de qualité et des chantiers propres. Certain es critiques signalent des retards et des préoccupations concernant le bien immobilier, mais la direction s'engage souvent à résoudre les problèmes.
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Démontage et installation complets de la toiture avec des matériaux de haute qualité et un savoir-faire expert.
Évaluation et réparation rapides des fuites, dommages ou usure pour prolonger la durée de vie de la toiture.
Prestation générale pour les projets résidentiels, y compris la coordination et la gestion.
Installation de gouttières et de descentes pluviales pour protéger votre maison des dommages causés par l'eau.
Des chefs de projet dédiés fournissent des mises à jour et supervisent les travaux pour une exécution fluide.
Nettoyage approfondi après le projet, y compris l'élimination des débris et la remise en état de la propriété.
Resnick roofing has been incredible to work with! They are prompt and responsive. They’ve shown empathy for my unique situation and ensure I understand every step in the process. Despite weather conditions that impact safety for roofers (wind, ice, snow), they’ve managed to patch the damage to minimize ongoing issues. Looking forward to continuing to work with them as my project unfolds.
I noticed a leak in our attic and called Resnick on a recommendation from a neighbor who had a great experience. Kevin came out the next day to assess and to go over our options. We ended up having to do a total roof replacement, which we had expected. Throughout the process, the communication was excellent. I was given text and email updates on when they would start work and constant information on what to expect. The project manager, Norman texted with daily picture updates and spoke to me each day to update on progress. The crew worked from early morning to sundown to finish the project and it came out great. The roof looks amazing and the yard is spotless. I couldn’t be happier with the experience.
Update: 11/18 Resnik reached out and began addressing our concerns. They have cleaned up the job site and placed the gutters on our house. They asked for weeks of flexibility to finish our job. We are eager for our job to be finished and hope they will be back on site soon to do so as our soffit and facia work remain incomplete. ————————————- I'm deeply disappointed with my experience at Resnik Roofing. I signed a contract in mid-July and provided a deposit, with an initial quote stating the job would begin within 4-8 weeks. Within 48 hours, they put a sign on my lawn advertising their services to my neighborhood. Despite near-perfect weather conditions, the project didn't start until 10 weeks later, only after I escalated my concerns through multiple calls. Midway through the work, a minor change order was needed—requiring just 3 hours of manual labor and amounting to less than 10% of the total cost. Instead of addressing it promptly, Resnik pulled the crew off the site, marked the job as "complete," and issued a final bill. This left my home without any gutters or downspouts (the old ones had been removed), with new materials scattered across my yard alongside piles of debris and garbage bags. To make matters worse, I was charged for a dumpster that was never provided. I just finished my basement and I am extremely concerned that no gutters and downspouts will result in water damage to the finished basement, not to mention other foundation issues with the cold weather season now upon us. When I contacted the project manager, Ashley, they insisted the original scope was finished and demanded full payment minus the change order amount. Shockingly, they then passed our project to a different project manager (the third one) the entire project on hold for another 4-8 weeks to handle this small addition—knowing from past delays it could stretch to 8-10 weeks. This has left my home unprotected from the elements, with unfinished work and clutter everywhere. Resnik, this handling of the project is unacceptable and unfair. It's not what I agreed to in our contract, and it has caused unnecessary hardship. I expected better professionalism and reliability from your team. I hear a lot of BS from your team about "We are going to use our in-house team vs subbing this out"... Honestly Resnik, I hired YOU.... I write the check to YOU... I don't care about your in-house or your out-house! Potential clients: Before you hire Resnik, like we did in mid-July, take a look at the pictures of my yard 3 months later and consider the fact that I was charged for a dumpster, and I am being told that its going to be another 4-8 weeks for this to be resolved.
My experience with Resnick Roofing was nothing short of amazing from start to finish. When I first contacted RR, they sent Kevin Synan amazing sales person who stayed with me until the finished project. After the estimate was completed, I received a phone call from the owner of the company, Adam, who called to see how my experience was going! He not only gave me his extension, but also his personal number. In today’s world, with the lack of customer service, support and just a personal touch, I don’t know many companies that do that! Then RR did a site survey to verify everything that Kevin and I discussed and talked to me about where they could deliver materials and the dumpster for removal. They didn’t just put things in my yard. They were meticulous even to with regards to damaging my yard. Materials were delivered on pallets and there were 2x6’s under the dumpster. I was told that I would be assigned a project manager who would oversee my project. My PM, Lazer was quick to let me know any issue they came across. I was hesitant to not be on site while the work was being performed on my home, but Lazer’s knowledge and professionalism put me at ease. My roof was not an easy one because I have a flat porch roof and a pitched roof, which required 2 different materials. The crew that RR assigned to my roof was magnifico! They worked, diligently from morning until late in the evening to complete my job. They calculated 2 days for my job but had to return a third day to complete. ON A SUNDAY! The crew went around my home, twice, with a magnet and picking up anything that fell off the roof when they finished. The roofing crew was top notch and seeing them work was like a symphony for the eyes. I cannot that everyone involved in my project enough. I am so thankful for Resnick Roofing for their incredible service. I even got them to do my mother’s house.
Update: Resnick Roofing has been beyond amazing to work with. They made it a priority to come out and fix the window trim and garden edging. They have been great to work with and I will keep them in mind for any future projects of my own. My neighbor hired this company to do their roof, and they caused damage to my property in the process. Because I was not the person who hired them, they didn't care. I tried multiple times to talk to them about being on my property and they ignored me, even while I was taking pictures of them. Once I finally did get to talk to someone they claimed they didn't know it was some else's property and assured me that they would clean up any damage they caused; which they did not. Once they left I could finally look at the damage they caused and they broke and pulled out my garden edging, smashed flowers and dented my brand new window trim! I'm furious to say the least that this company would be so disrespectful of someone else's property.
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