RP
Roto-Rooter Plumbing & Water Cleanup
Des services de plomberie rapides et fiables et de nettoyage des dégâts d'eau, à votre porte.
4(5 avis)
Plombier
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Des services de plomberie rapides et fiables et de nettoyage des dégâts d'eau, à votre porte.
Roto-Rooter Plumbing & Water Cleanup propose des solutions de plomberie de premier ordre et des services de restauration des dégâts d'eau à Dallas. Réputé pour ses délais d’intervention rapides et ses techniciens professionnels, Roto-Rooter veille à ce que les problèmes soient résolus rapidement tout en offrant des explications détaillées. La satisfaction de la clientèle ressort clairement de leurs avis, mettant en évidence un personnel courtois et compétent qui répond à une large gamme de besoins en plomberie. Qu'il s'agisse d'un tuyau qui éclate, d'une canalisation bouchée ou du nettoyage des dégâts d'eau, Roto-Rooter s'engage à fournir des services rapides et efficaces qui vous facilitent la vie.
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This is my personal feeling and opinion. They may have good skill plumber, but my feeling is not friendly attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches that are tailored to the customer's needs. I paid everything before their work done, but they have not done. When we found the hot water line leak underneath the house, they took care of it immediately. After it needed to be installed drain to out our house, they are good job, but they asked us to pay for this before work is done. I was OK with the payment before they finished, but they did not say when the excavator people come, he said maybe this afternoon or tomorrow morning. Excavators came in next morning and worked to install the drain, but they did not finish the job, and we got complaints from neighborhood. Here is the picture they done. After they work done, they notice they should work more correctly, and they contacted us. On Friday, 12/19/25. 11:39 am. we had a phone call and conversation with plumber that he worked our hot water leak, and at that time he said excavator people come Saturday, but he did not mention what time, and he said he will find out what time they come in Saturday. But I have not received the update about what time excavator people come in Saturday. On Saturday, 12/20/25. 8:47 am. He called me and excavator people will be there, but we were not home because he did not update what time excavate people came on Saturday. Plumber said we will come Tuesday, Not Monday. We have nothing to do to fix or figure it out for our possible leak more than 1,696 gallons...that we received the Irregular water usage from City...
Steven was amazing he was in and out and got to the problem within minutes of being here. He was very professional and sufficient explaining what was going on and after fixing the issue even testing to make sure the problem was gone. I would recommend Steven for future if any issues. Thanks Steven you helped me a lot!
Skyler was fantastic! I have never had a service done before but he explained everything he was doing and made us feel better about our issue. He was fast and efficient! I would highly recommend to anyone needing great service!
Last night around 6 PM, a pipe burst under our kitchen sink. We called Roto-Rooter, and they assured us someone would be out as soon as possible. Ken, the water damage field supervisor, showed up quickly, assessed the issue, and thankfully confirmed that our water damage was minimal. He was very professional and upfront that it might be a few hours before a plumber could come since they were handling some big jobs. Around 9 PM, the home office called to let us know the earliest available appointment would be first thing in the morning, and they even offered a discount for the inconvenience — which we really appreciated. Robert arrived promptly this morning, was super knowledgeable, and explained all our options clearly. He worked efficiently, and our sink is now back to normal! We’re giving 4 stars only because we had to wait until the next day for the repair, but overall, the experience was great. The team was professional, reliable, and took good care of us. We’d definitely recommend Roto-Rooter!
Roto-Rooter came at a no cost estimate and sent Jose in about an hour. He was very professional and courteous and was able to communicate with us in English and Spanish for me and my husband. He gave excellent service and was very knowledgeable. We were very happy with the service despite circumstances of the problem. He held solve our issue and we are happy it includes a video at a later time of our pipes.
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Réponse 24 h/24 et 7 j/7 pour les canalisations éclatées, les fuites et les problèmes de plomberie urgents afin de minimiser les dommages et de rétablir rapidement le fonctionnement.
Services professionnels de nettoyage des canalisations utilisant des outils avancés pour éliminer les blocages et prévenir les problèmes futurs dans les éviers, les toilettes et les égouts.
Extraction d'eau, séchage et services de restauration complets pour réparer les dommages causés par les inondations ou les fuites et prévenir la formation de moisissures.
Inspections par caméra vidéo pour diagnostiquer avec précision les problèmes de canalisations, suivies de réparations ou de remplacements efficaces pour des solutions durables.
Contrôles et services d'entretien de routine pour assurer le bon fonctionnement des systèmes de plomberie et éviter des situations d'urgence coûteuses.
