RP
Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup : des soins de plomberie experts sur lesquels vous pouvez compter à Washington.
3(3 avis)
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Roto-Rooter Plumbing & Water Cleanup : des soins de plomberie experts sur lesquels vous pouvez compter à Washington.
Roto-Rooter Plumbing & Water Cleanup, desservant Washington, DC, propose des services professionnels de plomberie et de nettoyage de l'eau à l'adresse 5125 MacArthur Blvd NW Ste 13. Les avis mettent en avant des techniciens compétents et courtois comme Jarett et Jerry, qui fournissent un service clair et attentif, tandis que d'autres soulignent des préoccupations concernant les tarifs, la communication et le suivi. L'équipe vise à résoudre les problèmes de la bonne manière avec une expertise fiable.
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Réaction rapide 24h/24 et 7j/7 pour les ruptures de tuyaux, les bouchons et autres problèmes de plomberie urgents afin de minimiser les dommages et de rétablir le fonctionnement.
Élimination professionnelle des bouchons tenaces dans les éviers, les toilettes et les canalisations d'égout, à l'aide d'outils et de techniques avancés.
Inspection, réparation et remplacement des canalisations d'égout endommagées pour prévenir les refoulements et assurer un écoulement adéquat des eaux usées.
Extraction d'eau, séchage et remise en état pour les dégâts des eaux, y compris l'assistance pour les réclamations d'assurance.
Réparation et installation de tuyaux experts pour les fuites, la corrosion ou des améliorations destinées à améliorer l'efficacité du système d'alimentation en eau.
Jerry was great. He gave us excellent customer service and made sure everything was done right. One thing I learned about Roto-Rooter is that they will over charge you for everything. It stinks because most of the time plumbing issues don't lend themselves to price shoping.
My experience with Roto‑Rooter was extremely disappointing. I expected a professional, efficient service, but instead I encountered poor communication and a lack of follow‑through. Despite multiple assurances, no work was completed, and I was left with the same unresolved issue and no clear guidance on next steps. The technician, Israel, repeatedly came up with excuses not to perform the job. He claimed my bathroom space was too small, his equipment was too large, and then quoted an outrageous price that didn’t match the situation. On top of that, he tried to convince me that the storm drain in the street was actually my plumbing line and that I needed to call DC Water to fix the issue — something that was completely inaccurate and unhelpful. What made the situation even more frustrating was the lack of accountability afterward. Follow‑up support was minimal, and I felt dismissed rather than assisted. Based on my experience, I cannot recommend Roto‑Rooter and would encourage others to explore more reliable options.
I had such a great experience with Jarett from Roto-Rooter! He was kind, professional, and extremely knowledgeable. From the moment he arrived, he made me feel comfortable and confident that the issue would be handled the right way. It’s rare to find someone who combines skill with genuine care for their customers. Thank you Jarett for going above and beyond!
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