Avis
2(5 avis)
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K
Kendra Wilson
via Google
il y a 4 mois
I've seen two doctors here. One for cosmetic Botox and one for a cancer screen, bump check and scalp issues. My first appointment was for Botox was with Nikki M. She had good bedside manner and I really liked her when I was in the office. Unfortunately when I highlighted my problem areas for Botox, she seemed to ignore them and injected other spots (I've had Botox before and know where the normal injection sites are, which she was way off). I left annoyed that I spent the money and didn't see much difference at all. The second appointment was with Dr Chansky for a cancer screening, bump check and scalp issue. I swear he took maybe 3 minutes on my cancer screen, which made me feel like he definitely could have missed a cancerous area. For the bump, he didn't ask me any questions about it and instead looked at it for 5 seconds, told me I could get surgery but it would leave a scar and was unnecessary. He proceeded to check my scalp and write a script, but when I asked a clarifying question he basically shrugged me off. The whole thing took maybe 10 mins... I felt like cattle being shepherded through a ring and not at all considered an individual or a human with a background or unique needs.
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Haley Griffithsvia Google
il y a 5 mois
The front desk is rude and they have requirements that you come in for unnecessary appointments for prescription refills. I asked if this was an insurance requirement and they said it was “their policy”. I assume they want you to spend money.
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Jeff Engelhardtvia Google
il y a 8 mois
I had a pretty awful experience with a MOHS surgery at the California Skin Institute with Dr. Hsiao. The surgery itself went okay - he got the affected area in only two scrapes - but during stitch up it felt like Dr. Hsiao was really struggling to close the wound. It turns out he was, and it has been a dreadful experience since dealing with his poor workmanship. The wound bled fairly consistently for the next two weeks, and during stitch removal and re-check Dr. Hsiao was incredibly rough with the wound, causing it to bleed even more. He removed a couple of the stitches, which were supposed to have dissolved by that point, but over the next week I continued to find multiple leftover stitches as I cleaned and treated to wound according to his instructions. Moreover, shortly after the rough wound check and stitch removal, about half of the wound began to split apart and reopen. It is fairly obvious that it had not healed properly and should not have been unstitched or should have been restitched. After a few more days of bleeding and general icky-ness I now have a divot and scab in my scalp significantly larger than the original carcinoma removed. Given the amount of time it is taking to heal, I doubt very much I will regrow hair in this area and will likely have a large scar and indentation on my scalp. Additionally, during the wound check Dr. Hsiao took a lab culture to test to make sure the wound was not infected. It has been over a week and they're just now realizing - only because I called three or four times to remind them - that they haven't gotten the results from the lab (even though I can see them in my chart online.) It's entirely possible I've sat around for over a week with an infected wound on my head because their office can't communicate with a test lab. Overall I am incredibly disappointed with the treatment I received and will not return to California Skin Institute for any future procedures, nor would I recommend them to anyone in the future. I STRONGLY suggest you look elsewhere for your dermatology needs.
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Will Derhamvia Google
il y a 9 mois
I had two bad visits after going here for a while. Dr. Chen seemed more interested in trying to get me to buy a skinpen session/pointing out my balding than treating my cyst that i came in for. Dr. Chansky offered no treatment other than surgery for an enflamed cyst i came in for. They also scheduled me for a 6 month full body check after an excision, but didn’t do it when i went in. They said id have to reschedule…It’s a nice facility and nice people, but i wouldnt bother for medical needs. They seem to be more cosmetic focused.
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Auritte Rossvia Google
il y a environ 1 an
Until i met Nikki Melet PA. I didn't have much hope in dermatology. Then came Nikki with her impressive knowledge and problem solving abilities, exceptional bedside manners, and her warm and friendly personality. The front desk staff is fantastic as well. Don't bother with anyone else. Nikki is whom you want to see.
