SO
Siam Orchid Braddon Thai Massage Therapy
3.4(5 avis)
Spa
Aucune photo disponible
Expired health insurance claim number Massage was OK but their Medibank Provider number is expired. I’ve tried to follow it up but they’re not responding. I don’t usually leave reviews but want to be sure other people know that they’re falsely advertising HiCAPS and Medibank insurance coverage so no one else gets caught out like I did.
Emma did an amazing job working all the knots out of my neck and shoulders. Great spa, clean rooms, and polite staff. I’m very satisfied with my massage.
Ask for George, fantastic massage and relief of lower back pain. Very professional and friendly. Thanks for the great service
Edit: Yes I did see the signage, although I didn’t notice it until after the massage was done because the rooms are dark. I don’t think it’s fair to say that I didn’t have open communication - I tried to assert my boundaries three times and they were ignored. It shouldn’t have to be on customers to insist this, once should be enough. The painful part of the massage started once I had insisted on my boundaries being respected, so I wasn’t exactly feeling empowered to kick up a fuss yet again. An experienced masseuse of 5 years shouldn’t be leaving someone with bruises after. I also do acknowledge that I was called afterwards and offered a free massage, and the receptionist spoke kindly to me about it. However, I also think that it’s fair that I wouldn’t consider this a resolved issue - most people would not want to risk such bad treatment a second time around. —— This was a really bad experience. I booked in for a Swedish massage. When I came in I was given a clipboard that asked what areas I’d like the masseuse to focus on - I circled only upper back and neck on the anatomy picture, and I even wrote down that I didn’t want my lower back, legs or feet touched. When the masseuse came in, I repeated that I didn’t want my legs or lower back touched and she said okay. She immediately started working on my legs and backside exclusively. I find it hard to kick up a fuss, but I ended up asking her to focus on my upper back like I’d asked, and she said she’d get to it when she was finished with the part she was working on. I had to insist that she only focus on my upper back. She seemed more interested in doing the routine she had planned than listening to what I wanted. A good masseuse should be flexible enough that they can adjust their routine to people’s preferences. She then went to work on my shoulders. I can handle a reasonably firm massage, but this was terrible. I had booked in a Swedish massage because I wanted a relaxing massage - if I wanted a remedial massage, I would have booked it, and I don’t think the massage therapist was well trained enough to attempt the type of remedial massage she was trying to give. The masseuse seemed to be making it her mission to get out all the knots in my back at any cost - it was so painful, and I was silently begging for it to be over the entire time. She also used something that felt like the pointy end of a pumice stone, which she kept digging into me. I had given up at this point on trying to assert what I wanted, and so I endured it. I can honestly say without exaggeration that I was not relaxed for a single moment of the massage. Later in the evening my shoulders were so bruised that I couldn’t even bear for my shoulders to be touched lightly. I have to ask why clients are given a clipboard to fill out their preferences at the start if it’s clear that no one even reads it? My hope at minimum is that this massage parlour improves its training, including massage therapists reading the information that clients fill out, asking what firmness people like, and listening when they say no.
Great experience recently at Siam Orchard Braddon Thai massage! From making the booking to the end, service was of a very high standard. They checked in with me to see if I wanted a male or female therapist, as they had a male free for the time slot I wanted, who I went with and he was excellent! Identified all problem areas and worked them through, adjusting pressure as required. At the end I was also looked after and they checked in with me to make sure I was happy with the service. Today I am sore in spots as it was a deep tissue massage but my body is a lot freer than it has been for some time. Highly recommend this clinic!
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