SA
SMRO Auto Repair And Service
SMRO Auto Repair And Service offre des services d'entretien automobile honnêtes et transparents auxquels vous pouvez faire confiance à Ottawa.
5(5 avis)
Magasin de détail
$$
SMRO Auto Repair And Service offre des services d'entretien automobile honnêtes et transparents auxquels vous pouvez faire confiance à Ottawa.
SMRO Auto Repair And Service à Ottawa (849 Boyd Ave) propose des services de réparation automobile et de pièces, avec un accent sur l'honnêteté et une communication claire. Les clients apprécient un traitement respectueux, des explications transparentes, des tarifs équitables et l'absence de ventes additionnelles. Stephanie à l'accueil et Robin dans l'atelier sont mis en avant pour leur amabilité et leur capacité à tenir les clients informés. Des soins fiables et dignes de confiance pour assurer la sécurité des véhicules sur la route.
Aucune photo disponible
Inspection complète du véhicule et identification des problèmes avec des explications claires.
Réparations, remplacement et entretien des freins avec des évaluations honnêtes et sans ventes incitatives inutiles.
Réparations expertes du moteur, y compris la résolution des ratés et le remplacement des composants, expliquées de manière transparente.
Des services routiniers comme les vidanges et les révisions pour maintenir votre voiture en sécurité et en bon état de fonctionnement.
Pièces auto de qualité disponibles à l'achat, avec des conseils sur le choix et l'installation.
Solid service at SMRO Auto. I've dealt with Robin and Stephanie several times now for my 2013 Hyundai Elantra. Honest and exceptional service. I've kept my 2013 Hyundai Elantra in exceptional shape since owning it, and I trust the team to keep me moving forward safely on the road.
Went in today expecting to drop roughly $2 grand, because two seperate scheisters told me I needed new brakes immediately. These guys could have just taken my money, but instead the assured me that my brakes are fine and didn't even charge for inspection (which they did twice because I didn't believe them!). They have absolutely won my business. Five stars for honesty and integrity in the business! Thank you, SMRO!
I really appreciate the very honest and high quality service, especially Robin's effort to explain things clearly, even going as far as showing me the part that was replaced. Fantastic and friendly team, and true to my friend's recommendation, there was absolutely no upselling or fearmongering. Instead, I got timely updates and was not forced to decide immediately after the diagnosis whether I would move forward with repairs on the same day, as Robin was transparent about it not being super urgent and said he could just send the part back if I decided to postpone. Having experienced such excellent customer care, I would also recommend SMRO in a heartbeat to anyone looking for auto repair/service!
I picked up my car Infinti q50 with some severe issues from SMRO Auto today and honestly had a great experience from start to finish. The team treated me with respect, explained everything clearly, and made sure I understood what was being done to my car. A special shoutout to Stephanie at the front desk she was super kind, patient, and always kept me updated. And Robin was amazing as well, making sure everything was fair, transparent, and handled with care. You can really tell they value their customers and want to build trust. I got a fair deal, and the service felt genuine and honest. Finding a trustworthy shop is hard, but SMRO Auto really proved themselves. Definitely recommend them
Robin and his team are incredible to work with. Having never been to the shop, I called in a panic one morning when my engine started misfiring. Robin got me in that day. When I arrived at the shop, he took the time to explain and show me components of the car so I could understand what was potentially going on. When my husband picked up the car, he did the same for him. I was so impressed by the service, we will be servicing our car here from now on. I feel that I have finally found a mechanic I can trust and rely on. Thank you so much Robin and your team, your kindness, expertise and professionalism have made a lasting impact on me. I would recommend SMRO Auto Repair to anyone in Ottawa!
Revendiquez SMRO Auto Repair And Service pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
