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Somrav Marketing Solutions
Des solutions marketing expertes et une assistance en télécommunications pour les entreprises et les résidents d’Edmonton.
4.2
Business
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Des solutions marketing expertes et une assistance en télécommunications pour les entreprises et les résidents d’Edmonton.
Somrav Marketing Solutions offre des services professionnels de marketing et de télécommunications à Edmonton, en se spécialisant dans des solutions axées sur le client pour les produits Rogers. L'équipe propose des explications claires, des consultations personnalisées et un soutien dédié pour aider les clients à naviguer dans leurs besoins en Internet, télévision par câble et gestion de compte. Fidèle à son engagement envers le professionnalisme et une excellente communication, elle garantit une expérience confortable et efficace tant pour les entreprises que pour les particuliers.
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Analyse personnalisée de vos services actuels avec des explications claires sur les options et les optimisations pour les forfaits Internet, câble et offres groupées.
Aide à l'ajout de nouveaux clients, à la gestion des comptes Rogers existants et au traitement des demandes de facturation de manière professionnelle.
Orientation lors du passage à Rogers ou depuis Rogers, comprenant l'installation, le dépannage et la garantie d'un processus de transition fluide.
Soutien pour résoudre les problèmes liés au service, en collaboration avec Rogers afin d'améliorer les débits et de résoudre les problèmes de connectivité.
Interactions dédiées, aimables et professionnelles pour répondre aux questions et mettre les clients à l'aise et informés.
Revendiquez Somrav Marketing Solutions pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
Note globale
David Lefebvre
Zeynep from Rogers stopped by today and was absolutely fantastic. She explained everything clearly, answered all my questions, and handled the entire process with professionalism and confidence. Her communication was excellent, and she made the whole experience easy and comfortable. One of the best customer interactions I’ve had — highly recommend dealing with her!
Maxine Chayka
Zeynep was an amazing person to do business with. Very kind & professional. Would highly recommend using this girl for all your Roger’s inquiries.
Ryan Reeves
Aman was fantastic in going through my bill, letting me know of my options and explaining everything clearly. She did a fantastic job in helping me feel comfortable switching my internet and cable provider.
Rupesh Patel
Follow-up (Oct 26, 2025): Devam sold me on a home internet speed that didn't pan out. I was texting and chatting with him regularly with the impression that he would make this right. He worked with Rogers to try and improve the speed but it didn't match what I had with Telus. He said that since I'm having buyer's remorse I could cancel and that I could do so within 30 days. I contacted Rogers by Shaw to process the cancellation and they put it through only to find out I was charged a $300 cancellation fee. Rogers by Shaw said that if there was a technical issue that the salesperson Devam would need to correct that and then I wouldn't be charged this fee. This all occurred throughout August and into September and there's been no contact anymore. I wish I never switched to Rogers. They have been terrible! I've been patient with Devam but it's now run out. Original review: TJ and Devan were great to work with and spent the time to understand my needs. I appreciate e everything they did.
danielle shandro
We just had Zeynep at our house. She was very professional and kind. We added a new customer onto our already existing Roger’s acct. Keep up the good work!
