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Source Electronics - Euronics
Réparations rapides, aide amicale — le magasin d'électronique de confiance d'Édimbourg.
4.2(5 avis)
Electronics Store
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Réparations rapides, aide amicale — le magasin d'électronique de confiance d'Édimbourg.
Source Electronics - Euronics est un magasin d'électronique et d'articles pour la maison à Édimbourg, situé au 114 Nicolson Street. Les clients louent un personnel de comptoir serviable et patient et des réparations rapides, des écrans de téléphone aux accessoires, à des prix raisonnables. La plupart des avis soulignent un service chaleureux, tandis qu'un avis négatif évoque des retards et des lacunes de communication.
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Un large choix de produits électroniques neufs, y compris des ordinateurs portables, des téléphones, des casques et des accessoires de marques reconnues.
Remplacements d'écrans par des experts, réparations de batteries et dépannages matériels pour les smartphones et les tablettes, souvent réalisés en quelques heures.
Des services de réparation complets pour ordinateurs portables, y compris le remplacement de ventilateurs, l'approvisionnement en pièces et les problèmes logiciels, avec des mises à jour transparentes.
Évaluation gratuite ou peu coûteuse pour identifier les problèmes électroniques, vous faisant gagner du temps et de l'argent en évitant des réparations inutiles.
Installation professionnelle de protecteurs d'écran, de coques et d'autres accessoires pour améliorer et protéger vos appareils.
Really helpful. Phone screen (Pixel 7 Pro) died and they replaced it plus glued on a UV protector. Reasonably priced and excellent support.
Awful customer service. I went in on a Wednesday asking for a fix on my laptop as the fan was broken. I was told that the part would be in by Friday. I called on Friday to double check and they said they were having an issue with their supplier, so they would chase it up and get back to me. After hearing nothing back for a few days I called again a week after my initial visit and was told the same thing and once again they did not get back to me. I decided to wait a while because I know that these things can take time to arrive. Today I went into the shop, it’s been about 2 to 3 weeks since my first visit and I was told that they haven’t been able to get the part needed for my laptop and that I should try somewhere else. I feel utterly disappointed with this experience, instead of calling me and letting me know that they were unable to source the part they only told me when I went into the shop. This is unacceptable customer service especially for a laptop, which I need for university work and which most people need for everyday work as well. I would think that they understand this urgency but instead they left me waiting. I am so disappointed. If they had told me this was the case earlier my laptop would have been fixed.
Really nice guy at the counter yesterday. I went in about 5 minutes before closing and he was kind enough to take his time helping me pick a set of headphones. He was very chatty and was involved… didn’t feel rushed or anything and I will absolutely be coming back for anything electronic, really. I barely leave reviews, if that… so this says a lot about my experience here.
Took my dad's tablet in because of what we thought was a fault with the display. They were able to troubleshoot the issue and sort it within a minute, no repair needed and no charge. Top service!
Phone screen would only flicker and not react to anything after I dropped it - was worried it was unsalvagable and I'd have to get an entire new phone, but they fixed it within an hour. They also fixed up the back while they were at it at no extra charge. (They seemed to have a few other customers to serve too, think they would've been even quicker otherwise!)
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