Swiss Watch Repairs

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Oscar Marroquinvia Google

il y a 4 mois

What an incredible spot. They took care of my watch battery replacement in under ten minutes. Cannot wait to purchase my first Rolex from these guys.

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John Johnsonvia Google

il y a presque 2 ans

I took my Movado in to have the battery replaced a few months ago. They did it while I waited. Very well priced and the people there were extremely professional and friendly. Just last week I dropped my watch on the floor and the back came off. I took it to them to have it put back on and checked out. They inspected it and even cleaned it up for me. Great people! I will be going to them for my future needs. Thanks!!

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G Yarathavia Google

il y a presque 3 ans

While they allude to the fact that they are purveyors and restorers of luxury swiss watches, at most I would reluctantly get a battery change on a Swatch at this establishment. I wanted to change a bezel on my vintage GMT and brought it here expecting a quick turnaround given that it didn't seem a complicated installation. What happened next turned out to be an ordeal. The turnaround was much longer than quoted with a lack of communication. When I finally picked up my watch, things seemed amiss. The installation was done rather poorly with movement of the bezel near impossible. I had provided a vintage bezel to be installed and the one on my watch was quite clearly not the one I had brought in which was confirmed by comparing it to pictures from the dealer I had purchased it from I tried to clarify things via e-mail though many times they would not respond or only ask to call. Sometimes it would take several emails to get a response with rather curt replies. I brought up to them that I was considering legal action. Their tone changed rapidly as did their response time. They claimed they had tried calling and emailing me several times notifying me about the bezel switch. Apparently now my vintage bezel was sitting in a box in their possession that they took upon themselves to keep. The mendacity of their claims was rather obvious. If you have a timepiece of any value, I would suggest avoiding this place. Use an authorized dealer or others without such ill repute. Again if you just need that battery changed on your fine quartz watch or a complicated strap switch head over here.

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Nelson Limavia Google

il y a presque 9 ans

J'ai emmené la simple Oyster Rolex de ma femme pour le 'COA' 'Clean Oil Adjust'. Le devis était trop élevé. Du moins j'avais l'impression que Rolex l'aurait fait pour 600 dollars, mais ils m'ont estimé à six semaines. Ceux-là avaient quatre semaines. Après l'ouverture, ils ont trouvé un problème qui a coûté 185 dollars de plus... je l'ai payé... quand je suis allé le récupérer, la montre avait l'air pire qu'avant de la déposer... aucun polissage ou lustrage n'a été fait; le gars a dit que cela aurait coûté 150 dollars de plus. J'ai dit donc votre nettoyage, c'est un chiffon humide ou quelque chose comme ça !? À ce stade, j'en suis à la moitié de ce que j'ai payé pour la montre. Quelque chose cloche... même un plombier laisse son chantier plus propre que lorsqu'il arrive. J'en attendais plus. Il a discuté avec moi... j'ai dit que vous avez raison, j'ai tort d'avoir espéré plus... il n'y aura pas de prochaine fois où je viendrai ici. Le polissage à la main aurait effacé ces rayures... service et travail horribles, horribles !

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amber shoffnervia Google

il y a plus de 10 ans

Joseph, le propriétaire, est quelqu'un de bien et vraiment serviable. J'ai fait réparer une Rolex 1601 des années 70 que j'avais récemment achetée et qui s'est avérée assez délicate à diagnostiquer après avoir remarqué que je ne tenais pas très bien l'heure. Swiss Watch Repairs a trouvé le problème, a été communicatif et m'a remis tous les documents avec sa garantie. Elle fonctionne PARFAITEMENT. Très heureux, je ferai appel à eux à l'avenir pour toutes mes pièces horlogères. Merci Joseph!!!