TC
The Computer Guy
Réparations et assistance technique rapides et conviviales à Reno.
4.2
Business
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Réparations et assistance technique rapides et conviviales à Reno.
The Computer Guy à Reno (611 Kuenzli St) propose des réparations d’ordinateurs, des diagnostics et une assistance pour les tâches numériques. Les clients louent un service courtois et professionnel (notamment Alex Melendres), des délais d’intervention rapides et des tarifs raisonnables. Les avis soulignent également une vaste expertise, y compris des projets serveur, et des réparations réussies d’ordinateurs portables. Un client a signalé une expérience négative et un problème de remboursement.
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Diagnostic et réparation des pannes matérielles, y compris les écrans, les systèmes de refroidissement, les haut-parleurs et autres composants pour les ordinateurs portables et les ordinateurs de bureau.
Assistance pour les problèmes logiciels, conversions de fichiers (par exemple, JPEG vers PDF), suppression de virus et optimisation du système.
Services de récupération de données perdues ou corrompues à partir de disques durs, SSD et autres périphériques de stockage, avec des solutions de sauvegarde.
Support expert pour les entreprises, y compris les configurations de serveurs à grande échelle, les problèmes de réseau et la planification de l'infrastructure informatique.
Service efficace avec un diagnostic rapide et des délais de réparation courts pour minimiser l'indisponibilité de vos appareils.
Note globale
Brenna Meagher
Unfortunately I had an extremely bad experience here and highly recommend going elsewhere for computer repairs. I took my computer in to get repaired and when I got it back the bottom of the computer was bent, one of the screws had not even been put back in, and the speaker they claimed they had fixed was still broken. I took it back to them to fix these issues and didn't hear from them for weeks. When I contacted them, they said the screen was now flashing on and off. I had never had issues with the screen. The technician told me that its possible he broke it, but of course when I talked to the supervisor he told me that it must have been broken when I brought it there. They are refusing to refund me.
David Meibert
Alex Melendres helped me with exporting a JPEG file to PDF this afternoon. I spoke with him in the late afternoon, and he was kind enough to help me complete this task. I am very impressed with his professional and kind manner in which he helped me. Customer service like this is uncommon in today's world. Thank you to Alex!
Dom De Grassi
As a previous web developer and before that a Geek Squad agent, these guys are are who I choose in Reno: - Everyone is passionate about the work they do, hard to find - Turn around times are very quick, even when they run into an unforeseen issue (shame that people don't understand that) - Prices are very reasonable, comparable to prices that we offered at the Geek Squad a DECADE ago - Most PC repair stores are just that: PC repair. This company has other subsidiaries that works on large scale server projects: you are getting a level of expertise towards your work you will not find at most others - If you have the audacity to think that you as a gamer, worked on a PC maybe twice, sitting at home know more than these guys who work on them every day because you read something online, that's probably why you left a one star review for these guys
Adela Del Rivero
100000/10 I would recommend them! They did wonderful! I have a really awkward laptop a lot of people don’t have (a Razer 14) which I’ve had for ages! It has been having a ton of issues lately, after searching on Reddit and through reviews I picked them, as anxious as I was since it would be the first time getting my laptop repaired they were so reassuring. The laptop currently works like new and if anything ever comes up I would happily go back to them to repair it. If you have an issues with your computer please go to them! They are honestly so nice so professional and so fast at repairs! They addressed every single issue I had a found a solution! Thank you so much for fixing my laptop!!
Leah Forgues
My cooling system was broken, they quickly diagnosed it, and replaced the system with a new part. They’re knowledgeable and trustworthy. The Computer Guy has your best interest in mind.
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