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The Vitamin Shoppe
The Vitamin Shoppe : une aide compétente pour votre parcours de bien-être.
2.6(5 avis)
Grocery Store
$
The Vitamin Shoppe : une aide compétente pour votre parcours de bien-être.
Situé au 5829 Kirby Dr à Houston, The Vitamin Shoppe propose une gamme d'épicerie, de produits de santé et de bien-être. Les avis des clients mettent en avant un personnel amical et serviable, ainsi qu'une assistance compétente, offrant une expérience en magasin positive. Certains clients ont signalé des préoccupations concernant le service, les retards dans la préparation des commandes et la disponibilité des stocks, reflétant des expériences mitigées.
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Large éventail de vitamines, minéraux, plantes et compléments alimentaires de grandes marques.
Un personnel compétent pour vous aider à choisir des produits adaptés à vos besoins de santé.
Service pratique de commande en ligne et retrait en magasin pour un accès rapide à vos articles.
Conseils personnalisés sur les compléments et les routines de bien-être par des conseillers formés.
Sélection d'épicerie axée sur la santé, de collations et d'aliments spécialisés pour compléter votre alimentation.
The staff was so nice and helpful, they greet you as soon as you walk in and ask if there’s anything they could help me with
I’m writing to report a concerning experience involving our Instacart shoppers at the Vitamin Shoppe on Kirby, as well as the follow-up phone call we made to the store. According to our shoppers, the woman working the register, who appeared to be Caucasian, treated them in a way that felt dismissive and potentially discriminatory. When they asked whether an undamaged version of a product was available, they were told they could “take it or leave it,” rather than receiving any assistance. This happened yesterday around 3 p.m. Today, my wife called the store to address what happened. The woman who answered stated that she was the manager and gave the name “Slor.” I was present and heard the conversation. As soon as my wife mentioned the incident, the employee’s tone became defensive and uncooperative. She denied the situation entirely, and her reaction came across as angry rather than open to hearing a customer concern. We are simply asking that this situation be taken seriously and reviewed. Our shoppers were just doing their job and deserved respectful treatment, and we hoped for a more professional response when bringing this to the store’s attention. We would appreciate any steps taken to ensure all customers and shoppers are treated fairly going forward. Thank you for your time and attention.
I’m writing to report a troubling experience my Instacart shoppers had at your store November 23, 2025 at about 3:00-3:10 p.m. According to them, the woman working the register, who appeared to be Caucasian, treated them in a way that came across as dismissive and potentially discriminatory. When they politely asked whether an undamaged version of a product was available, she refused to help and told them they could “take it or leave it.” This kind of interaction is unacceptable. My shoppers were simply trying to do their job, and they deserved the same respect and assistance given to any other customer. I hope this matter is addressed so that no one else feels disregarded or profiled while shopping at your store. They were left to ask another associate for assistance and he helped with no problem. I live across the streets and my husband and I order the same thing all the time, but if this certain store has a problem with African American customers I could pick a different location to start ordering from. Thank you for taking the time to review this.
Item was listed as in stock (said they had 4) for this store online. I added a few other things for pickup since I’d be making the trip to the store. Took forever for them to prep my order and the only thing I actually needed wasn’t in stock. Waste of time. Won’t be buying from vitamin shoppe going forward.
Salesperson offered assistance in finding products since the store had been rearranged recently; however, she didn’t hover. She was also quite knowledgeable, which helped me make a decision on a particular item about which I was on the fence. A good experience.
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