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Tiffany & Co.
Des bijoux de luxe emblématiques et des cadeaux intemporels au cœur de Sydney.
3.6(5 avis)
Jewelry Store
$$$$
Des bijoux de luxe emblématiques et des cadeaux intemporels au cœur de Sydney.
Tiffany & Co. à Sydney propose une collection exquise de bijoux fins, de bagues de fiançailles et d’accessoires de luxe, réputée pour ses designs emblématiques et son artisanat exceptionnel. Situé au 175 Pitt St, ce magasin offre une expérience de shopping haut de gamme avec des services à la clientèle personnalisés, notamment la gravure et des consultations spéciales. Bien que la plupart des clients louent le personnel attentif et l’atmosphère opulente, le magasin se concentre sur la création de moments mémorables pour les cadeaux, les demandes en mariage et les plaisirs personnels.
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Achetez des designs Tiffany emblématiques, y compris des bagues, des bracelets, des colliers et des pendentifs issus de collections comme T Wire.
Assistance personnalisée pour choisir et personnaliser les bagues de fiançailles, avec des conseils d'experts et la planification de la demande en mariage.
Options de gravure mécanique et manuelle pour personnaliser les articles, disponibles sur rendez-vous avec possibilité d'expédition vers Melbourne.
Trouvez des cadeaux spéciaux tels que des porte-cartes et des bijoux fins pour des occasions telles que les anniversaires et les célébrations.
Service dédié par des conseillers offrant du champagne, des conseils personnalisés et des expériences de shopping mémorables.
Des services d'entretien de base pour les bijoux, bien que les chiffons de nettoyage ne soient pas inclus avec les achats.
I contacted Tiffany by phone to enquire about the availability of a card holder in Sydney. I was told that the only store with stock was the Pitt Street store. As this was a special gift for my partner, I also asked about engraving and was advised that the item could be machine-engraved in store at the time of purchase the following day. I was also told that the Pitt Street store would contact me shortly to confirm and place the item on hold. I never received that call. When I went to the store the next day to collect the item and have it engraved, I was told that nothing had been placed on hold under my name and that they would need to check whether the item was still available or had already been sold. After waiting approximately 10 minutes, the sales associate returned with the card holder but then advised that engraving could not be done in store, as the machine in Sydney could not be used for this particular product. I was instead told that I could return at any time with my receipt to have it engraved, at which point it would be shipped to Melbourne for hand engraving, taking up to two weeks. Two weeks later, I returned to the store to drop off the card holder for engraving. I was immediately told at the door that walk-ins were not accepted and that engraving was by appointment only, with bookings fully scheduled weeks in advance. I explained that I was simply dropping off the item, especially considering there were multiple staff members available with no customers being attended to. Turning away a customer under these circumstances reflects very poorly on Tiffany’s service standards. The staff member spoke to me in a condescending tone, explaining that engraving is a “very intricate process” requiring an appointment. Before this, I had no idea that selecting one of three available fonts would be such a significant undertaking. I then attempted to book an appointment myself and discovered that engraving appointments were fully booked until the end of January. I contacted online support to explain the situation and was told someone would contact me “to see if they could slot me in.” I later missed a call from a “No Caller ID” number, leaving a VM please advise what time suits you to "slot you in". Given the call is from a no caller ID number, I can't return the call or send a text! Overall, this experience was absolutely frustrating, and far below the level of service I expect from Tiffany. Needless to say, this would be my last purchase from Tiffany.
I surprised my partner with a visit to Tiffany & Co. and couldn’t be more impressed by the amazing experience we had. The service was second to none, and the level of detail and commitment was spectacular. I purchased a beautiful bracelet for my partner and it truly was an unforgettable day. Champagne and diamonds – what more could you ask for? I want to give a massive shout out to Rohit, our Client Advisor, who did an amazing job making my partner feel special and valued. His dedication to creating a memorable experience was outstanding. Highly recommend!
Recenty visited the Pitt st Tiffany's store. I was so excited as it's somewhere I don't frequently shop.The store itself is very stylish and opulent, but I have to say I was very underwhelmed with my shopping experience there. Let's just say I felt like Julia Roberts in 'Pretty Woman'. Customer service was ordinary, and a heads up, Tiffany's now only have one chain size so if you would like a longer chain with your pendant your advised to go to another jewellery store to purchase as they don't stock them anymore! Wow! Oh, and if you think that a cleaning cloth might be a nice little extra thrown in, don't hold your breath. Hope your experience is better than mine was.
I had the pleasure of being helped by Diana and Emma at Tiffany & Co., and they made the entire engagement experience truly unforgettable. From choosing the perfect ring to helping me organise a very special proposal, they went above and beyond every step of the way. Their patience, knowledge and care made a huge difference, and I couldn’t have asked for a better team to guide me through such an important moment. Thank you both for making this milestone feel effortless and memorable!
I always have the best customer service experience at Tiffany’s. Yesterday I went into the store to buy my friend a T Wire ring and fell in love with the design for myself! Unsure if I wanted the plain gold version or the diamond version, Janice was super helpful and patient with me. I needed some time to think the purchase over and went into other brands to see which styles they offered. After seeing all the contenders, I bumped into Janice as I was talking through the options with my husband. She had already changed as she was going home but insisted she would come back to the store to help me complete the purchase, past her working hours. She went above and beyond to make sure I was happy with the ring and I am thrilled! I would highly recommend her as an SA if you are going to Tiffany’s in the CBD. :)
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