UA
Universal Auto Repair inc.
Universal Auto Repair inc.: Réparation automobile fiable à prix raisonnables et délais d'exécution rapides.
3.4(5 avis)
Réparation automobile
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Universal Auto Repair inc.: Réparation automobile fiable à prix raisonnables et délais d'exécution rapides.
Universal Auto Repair inc. à Philadelphie se spécialise dans la réparation automobile au 447 Rhawn St. Reconnue pour un travail approfondi, des tarifs équitables et un personnel sympathique et patient, de nombreux clients signalant des délais d'un jour rapides et des explications claires sur les coûts. Bien que louée pour sa fiabilité et sa qualité, quelques avis soulèvent des préoccupations concernant les pièces et la communication, reflétant des expériences mitigées.
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Services de freinage complets utilisant des pièces de qualité pour assurer la sécurité et les performances.
Diagnostics avancés pour identifier avec précision les problèmes du moteur et du système électrique et les réparer.
Changements d'huile, rotations des pneus et contrôles de routine pour maintenir votre voiture en parfait état.
Inspections des émissions conformes à l'État et certifications pour les résidents de Philadelphie.
Réparations et alignements pour améliorer la maniabilité et prolonger la durée de vie des pneus.
We have been using Universal Repair for 5 + years and have referred them to family. The mechanics are thorough and the price is always fair. I’ve moved since I started using them and we still travel the extra distance to them to take care of our vehicles.
The team at Universal Auto Repair always gets my car back to me quickly! They do great, quality work. After mechanic shopping for years, it feels great to have found a mechanic I can trust and rely on.
Edit: The service was a waste of time, but the owner's dishonest and aggressive reply to this review is the real red flag. Avoid. The owner is now claiming I only called for a price. This is false. I called to check availability for today (Black Friday). Omitting the fact that you only accept morning drop-offs when I called specifically about that service misled me. This is a critique of their lack of hospitality and professionalism. Called in the morning asking if they would do an inspection and emission test. Told me yes. Came later that afternoon and turned me away telling me I needed to drop it off in the morning another day.
I had an absolutely amazing experience with Universal Auto Repair! Another shop quoted me over $2,200 for the work I needed, and Universal did the same job for less than half the price—with incredible quality and service. From start to finish, they were friendly, patient, and took the time to explain every detail so I fully understood the costs. The repair was completed in just one day (when others told me it would take several), and everyone I interacted with was so kind and professional. I’m new to Philly, so finding a trustworthy auto shop was important—and even though Universal is nearly a 40-minute drive from me, it’s absolutely worth it. I’ll be coming back here for all my car needs. Huge thank you to the whole team!
Extremely low quality parts that they’ll try to disguise as genuine + bad craftsmanship = stay away! My BMW needed new front brakes and I couldn’t get an appointment with the dealership for a while so i decided to get it serviced at Universal (HUGE mistake). They seemed capable and were accommodating with my schedule. Fast forward a week after getting my brakes done and I started to hear screeching every time I break. Called them and they told me to bring it in. They said it just needed a little adjustment and I should be good. Fast forward a couple of weeks after that and we had the same issue again. Brought it back in and this time they said they used the warranty to swap the pads for new ones and this type of issue “almost never happens and I should be good from then.” Within a month we were right back at it. I made them aware and wasn’t able to get to the shop for another month. When I finally did, their posture was completely different this time around: extremely unprofessional. I was given a speech about haven waited too long to return back to the shop and how I must be breaking too hard; I was in disbelief. At that point I realized it was time to call it; these people were either incompetent or fraudulent. Took my car to a reputable shop and had to pay once again for the breaks to get done properly and with genuine parts. The other shop also discovered they had broken a couple of the wheel locks too. All in all, I had to pay for brakes twice and to replace parts that universal had damaged in the process of this debacle! JUST STAY AWAY!
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