WH
Walnut Hill Wrecker
Des services de remorquage fiables lorsque vous en avez le plus besoin
3.2(5 avis)
Business
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Des services de remorquage fiables lorsque vous en avez le plus besoin
Walnut Hill Wrecker propose des services de remorquage rapides et professionnels à Dallas, au Texas. Soucieux de la satisfaction de la clientèle, leur équipe agit rapidement pour venir en aide aux personnes en détresse, en fournissant des devis rapides et en arrivant sur place en temps utile. Les conducteurs sont décrits comme amicaux et courtois, veillant à ce que les clients se sentent soutenus même pendant les situations stressantes. Bien que les expériences puissent varier avec le personnel de bureau, l'équipe sur le terrain est dédiée à prendre en charge en toute sécurité le remorquage de votre véhicule.
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Remorquage sur plateau 24 h/24 et 7 j/7 pour les accidents, les pannes et les véhicules immobilisés, avec une prise en charge professionnelle.
Assistance sur place pour démarrage, changement de pneu, ouverture de véhicule et livraison de carburant afin de vous remettre rapidement sur la route.
Stockage sécurisé des véhicules et services de restitution, avec options de remorquage depuis notre fourrière.
Remorquage spécialisé des véhicules après accident, y compris coordination avec les ateliers de réparation et les assurances.
Remorquage de véhicules sur de longues distances.
They picked up the call the swiftly, got me a quote right away and had a truck out to me within an hour like they promised. The driver was very friendly. Would recommend.
My driver showed up very quickly, he was friendly, and even dropped me off at a medical center to be checked out after my car accident. Would definitely recommend.
Had to call them a couple of times the first two people that I talked to over the phone were quite helpful and nice. The third guy was a complete jerk and he increased the rate I was originally quoted for a tow by 50 bucks for no reason. When I got to the impound lot, the first lady that was there was super nice and helpful but they had a shift change and the second lady was pretty rude. It’s like I was bothering her by being there. She said I needed to have a tow truck physically present before she could release the car which I completely understand. However, I was trying to get everything squared away prior to the tow trucks arrival. She was about to take my money, but I asked her how they were gonna bring the car out of the lot and she said she was gonna move it with a forklift. Had I not asked her that question, they would’ve moved my car with a forklift causing more damage and she wasn’t about to give me a heads up or anything but she was definitely ready to take my $350. The tow truck driver that ended up getting my car was also really nice and even dropped me off where I needed to go. Some people that work for this company are fantastic but other people have no business working with the public. I felt like if I didn’t watch the information and verify for myself then I would’ve been scammed.
One of my ball joints snapped and Gerado took his time loading my truck onto his flatbed. He didn't rush or get angry at the cars waiting on him to do what he does. He was very professional and courteous considering it was 4 am. Thank you for getting my truck and myself safely to the repair shop! Much appreciated and recommended!
In October of 2023 I was in an accident and my truck was towed to their yard where my truck ended up being damaged at the tow yard with their equipment . Got the phone number to the supervisor Bill after a couple back on forth texts because he couldn’t answer his phone at the time he said he would “need and estimate for the bed”. After months of calling and barely getting an answer we set up a date for me to go up there with the invoice I had gotten to fix my truck. They told me at the front desk that it would be given to the CEO Angie who I later found out is his wife. After multiple calls, emails and going up there for a couple weeks that turned into months to get an update he said he had still not gotten around to telling his Wife sorry CEO.I have now been blocked by Bill and have submitted a complaint with TDLR and BBB and currently working with a lawyer. Moral of the story is they will have you running in circles and hope you get tired.
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