
Une vision plus nette, des tarifs plus intelligents, des conseils amicaux.
Warby Parker Heights Mercantile offre une expérience optique accueillante à Houston, avec des présentoirs faciles à parcourir et une équipe sympathique et compétente qui n’exerce aucune pression sur les clients. Les avis soulignent des tarifs compétitifs par rapport aux optométristes, notamment sur les montures et les verres progressifs, et mentionnent un personnel serviable comme Oliver. L’assurance est facile à utiliser. Un avis minoritaire évoque des préoccupations concernant le prix et la garantie, mais dans l’ensemble le service est de qualité.
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Lunettes sur mesure avec une large gamme de montures élégantes et d'options de verres, y compris les verres progressifs.
Lunettes de soleil tendance avec des verres correcteurs ou non correcteurs pour un usage quotidien.
Examens de la vue complets effectués sur place pour mettre à jour les ordonnances avec précision.
Aide au traitement des demandes d'assurance afin de rendre l'achat de lunettes plus abordable.
Service personnalisé du personnel offrant des conseils d'experts sur le choix et l'ajustement des montures.
Aide après achat comprenant des ajustements et une assistance pour les problèmes de verres.
Love this store because of Oliver. I am ridiculously difficult to fit for glasses, and Oliver is incredibly patient with me, making the process fun (and successful) instead of a chore. He is also wildly knowledgeable about what frames will work best for different types of prescriptions and doesn't hesitate to give helpful opinions about what looks best. He's such a gem! Great value too; it's literally 50% less than the boutique store in Clear Lake I went to for years. I've had my current WP pair for two years, no problems. They are now my back-ups just because my Rx has changed.
My first visit to Warby Parker. The store is easy to walk around. The frames are well displayed. The staff are friendly and knowledgeable and don't pressure. I quickly found two frames that I really liked and the cost of the two frames, progressive lenses, and several other features, was about 60% cheaper than what my optometrist offered. Very good experience and will go when my prescription changes again. Oh - I bought everyday frames and sunglasses frames. Am really pleased.
Zero wait time, super friendly / helpful staff (but not annoying or salesy), good selection of frames though some that I wanted to try weren’t in stock. They made using insurance incredibly easy too. Overall great experience; highly recommend!
Rip off. The price and lack of legitimate warranty alone would prevent me from ever buying another pair of Warby Parker glasses and to add insult to injury the customer service at this location was awful. The team offered nothing, but problems without offering a solution to my lens blurr on the pair that I just bought. I would not recommend WP.
always had good service at this location but today was exceptional. Went in there to get my first pair of progressive glasses. They gave me suggestions on which frames (want larger due to having the progressive lenses). Walked me through process if I don't end up liking my progressives. Will continue coming back.
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