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Cedric Millervia Google

about 2 months ago

Ty and Louis did a great and awesome job installing my garbage disposal. They were professional, fast, and knew exactly what they were doing. Everything was installed perfectly and working great before they left. Highly recommend them if you need reliable and skilled plumbers! They were very great people, and great conversationalist. They taught me a lot my plumbing and garbage disposal.

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Kathy Jonesvia Google

about 2 months ago

I had used Parker and sons previously who could not fix the problem with a smart toilet and ended up doing research and fixing the problem myself. Action was friendly, competent and solved my issue with ease and best of all the price was well within the budget. Be careful with companies that want to do more than you need and make sure the plumbers you use have the knowledge to fix the problem. Two thumbs up for Action. They did a great job.

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Hallie Keevia Google

4 months ago

Joel and Markus were terrific! We had a water line bust behind the wall in our bathroom, in the middle of the night. We called first thing in the morning and they came out and had the pipe repaired before noon! Great customer service and knowledgeable, would recommend 100%!!

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Nicole Andersonvia Google

6 months ago

My A/C wasn't getting super cold anymore so I googled most affordable A/C service repair in my area. Action plumbing was at the top of my search so I called them, they came out and assessed and quoted me at over $15,000 for a 3.5 ton unit and air handler. They said there was nothing wrong with my air handler but since it's old and not in the current EPA freon cycle, I'll need to replace that too. They claimed this was a super economical rate and their rates were only gonna go up in the summer to around $17,000 when supplies are more sparse, so I should get it replaced immediately. I trusted them and took the "deal". They finished the job the next day and left the house a mess. There were dirt fingerprints all over my ceiling by the attic space and closet walls and rust all over my rug. Later when I was having issues with the unit, I tried scheduling for them to come out and fix it and no one showed up twice for the appointments I set up. The unit still doesn’t cool like my previous one did. Both times, when they installed the unit and when they came and fixed the unit they were extremely pressing for a review. This made me realize why their reviews are so good and always have pictures-- they press you to do it so hard, before the job is even finished. I initially made a 5 star review because they wouldn't leave me alone about it. I was informed later by someone else in the industry that I got absolutely taken advantage of. That the cost of materials should be around $3,000 at the higher end and the job would’ve been done for $8k with $3k profit for an honest company. I was charged merely double for that and they did an awful job. They didn't even switch out my thermostat. I would strongly advise anyone considering this company to at least shop around and see what other options are available. I was trusting of them because of the reviews and I was stuck between a rock and a hard place, knowing it was just going to get hotter, being the start of summer. I realized I was just blind sided and taken advantage of when I got insight from someone who works in the industry. I was also informed that the higher up on your google search, generally the more money the company makes because they are paying the most for their "SEO", paying to make their search more relevant. Don't click the first company that pops up and SHOP AROUND. You will WAY overpay this company for your A/C and not even know it.

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Krisie Adairvia Google

6 months ago

Jake was wonderful! Our tub upstairs leaked downstairs. He figured out the issue and was able to fix it the same day. Also appreciated his transparent communication and immediate respect for our home with wearing shoe covers. Highly recommend :) Update - Bo & Joel came out today (a few days later) to clear our water heater and evaluate pipes. Provided really good feedback and recommendations on our valves and water softener. We feel well taken care of. Thanks guys!