Great job! Eli and coworker were very nice and did the job a lot quicker than we thought. They did not put the new filters in or the thermostat that was discussed with Adriane yesterday but it wasn’t on their work order. I guess that was forgotten but it’s all good! Thank you guys for great service once again!
Very professional crew. Quick, accurate, and clean. They cleaned up after the job, put on shoe covers while entering inside my house. Walked me through the maintenance on the equipment, and the functions. The sales man, Erik was very professional as well. Extremely knowledgeable in his products and services. All around A+ experience. I would recommend.
I am completely satisfied with the whole installation process. Jason (owner) came out to give a quote on a new system. He talked at length with me about our needs and the options Alamo could provide. While I certainly am not the best judge, he clearly knows what he is talking about. Unlike other companies we talked to, we did not need to follow up multiple times just to get a quote. He gave it to us the very same evening. I was very happy with the quote and accepted the next day. Again, they were very proactive in setting up the install. Once set, Jason even sent texts showing an optional extra step that we had briefly discussed. I had totally forgotten about it, but Jason did not and did it with zero prompting from me. Again, this was not a typical task done for every install. Nor was it an extra billed item. It was just something he knew I would appreciate and he did it. Very much appreciated. Install day went very smoothly. Chris (install manager) was very friendly. I work from home and was pretty busy all day. Next thing I knew, they were done. Very efficient. They cleaned everything up nicely. Zero complaints here. It might be a bit early to say conclusively, but everything seems to work well. Overall, very happy with Alamo and would highly recommend.
Adrian was super great. Really friendly and honest. I felt like he was honestly there to help out. The fix for our AC was simple and quick. He told us that it was something that we could fix ourselves if we wanted to and that it would be cheaper for us to do it that way. I thought that it was really cool that he was so sincere about it. For me, it was worth it to just pay and get it done real quick by someone who knows what they’re doing. But I appreciated that he gave us the option. Also, the office staff was really great & they got everything fixed within two hours of my initial call. So I’d def recommend them.
We were replacing both AC and Furnace units in our home. We received bids from 7 companies and thoroughly analyzed each for reputation, price, service plans, labor warranty, and more. Alamo came out on top, and the installation experience was proof that we chose right. They showed up on time, texted in advance, covered all the stairs and floors, cleaned up after their job was finished, and completed a 2-system replacement in just half the day. Great experience, we're very happy we chose Alamo.
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