American River Insurance Agency

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Lauren Acostavia Google

16 days ago

Fernando was an absolute pleasure to work with. He helped guide me through obtaining homeowners insurance for our first home. He assisted me to bundle home and auto and was extremely knowledgeable and communicative throughout the process. He was efficient and timely which relieved a ton of stress! Thank you Fernando for supporting us through this transition!

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RJ Walkervia Google

20 days ago

Wonderful experience!! Amazing customer service!! Fernando worked so hard to make sure we were getting the best deal and the best coverage for our home and auto policies. Highly recommend!!

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Tony Pitkinvia Google

about 1 month ago

My experience working with Fernando was frustrating and unnecessarily difficult. He required a very detailed breakdown of our existing insurance coverage, including exact pricing for every coverage limit, and wouldn’t proceed without it—even after I explained I was looking for a competitive quote. After a long back-and-forth, he did provide a better home insurance quote, but then said it was required to bundle with auto insurance. He again requested full pricing details, only to come back with an auto quote nearly $1,000 more per year. Presenting that as “would you like to proceed?” felt disingenuous given that it clearly didn’t make financial sense. Overall, the process was time-consuming and left me feeling uncomfortable with the level of transparency and trust. Others may have better experiences, but mine was fairly painful.

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Edelmira Lanevia Google

4 months ago

We had a great experience working with Fernando at American River Insurance Agency. He was responsive, clear, and genuinely helpful throughout the process. After our home insurance rate unexpectedly jumped by $600, my husband and I reached out to see if we could find a better option. Although we didn't end up switching, Fernando walked us through the numbers and explained that our current rate was actually quite competitive. What really stood out was his willingness to review a quote I received from another provider and give honest, thoughtful feedback. It's rare to find that level of transparency and professionalism. Highly recommend American River Insurance Agency if you're looking for knowledgeable and straightforward service.

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Siva Sundaramvia Google

4 months ago

We started working with Fernando several months ago after our existing auto insurance carrier doubled our premium. Fernando quickly found us much better auto, renter's, and umbrella policies. Most recently, he helped us find homeowner's insurance for a 100+-year-old house, which was not easy. Throughout the process, Fernando has been exceptionally responsive, diligent, and accountable. He has taken the time to explain the finer points of insurance policies along with his basic guidance. We highly recommend him!