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Jason JJvia Google

about 2 months ago

Crew was very friendly I was able to get all 4 of my Tesla tires replaced got the Sentury tires $460 out the door, service was good would definitely recommend

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virginia shannonvia Google

3 months ago

We have an extensive history with America's Tire in keeping our vehicle's wheels & tires reliable for our business. We always buy the best tires and appreciate the tech crew they employ. The only improvement we would ask for is that America's Tire offer alighnment services in thier store. We cannot be the only customers suggesting this!

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Sinatvia Google

3 months ago

I been going here on and off. Make the appointment as usual and the workers are professional and helpful. Until I went in one day to get my tires check when the light was on. They fix it because there was a nail, but then they suggested I should get a new spare tire because the one I had was expired and need a new one, check the price and it was $140 for a spare tire. No, thank you. Second time around the tire light was one, made the appointment and the guy automatically told me I need new alignment and new tires just by looking. So nothing was done but because I knew I just got these tires, so I didn’t go with it. So I went to have the tire check for air and the guy found a nail on the back right tires instead and I had to go back in line again and appointment ! If he check it in the beginning I didn’t have too . Time wasted. They took the nail out and patch it. I felt like they are just trying to up sale me to get new tires instead of helping me, especially I’m a women. I’m not going to buy new tires from them again. Felt like I can’t trust America tires anymore. Will be going to Costco tires instead.

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Morrisvia Google

6 months ago

I had an appointment with America’s Tire, but it turned out to be a complete waste of time. Walk-ins showed up the same time as me, we all stood in line together at the counter, and nobody bothered to ask who actually had an appointment. What is the point of scheduling ahead if they do not even check? When I asked one of the associates in the picture if there was an appointment line or process, his response was dismissive and unprofessional. He looked at me and said, “We’ll get to you.” That is not an answer, that is just brushing me off. Later, when I finally got someone else at the desk to help me, I asked again. My exact question was, “What’s the point of having an appointment if you just serve walk-ins first?” His response was, “You’ll be next, the other cars aren’t ready.” But as I stood there, I watched multiple cars get pulled into the shop ahead of mine. I was ignored, dismissed, and then flat-out lied to. I am not trying to be an asshole, but seriously, what is the point of offering appointments if you do not honor them? Do not waste customers’ time with a fake scheduling system that means nothing. On top of that, the way the associate treated me was completely rude and unprofessional. If you expect your appointment to actually matter or at least want basic respect when you ask a fair question, I would strongly think twice before coming here. Update: After posting my experience with America’s Tire, I received a follow-up survey. In that survey, it claimed something along the lines of: “Did you know customers spend 30% less time in store if they book an appointment online?” That is flat-out false. I booked an appointment, showed up on time, and still got treated the exact same as walk-ins. I waited around while other cars were pulled in ahead of mine, with no acknowledgment that I had scheduled ahead. If anything, I wasted more time because I bothered to book in advance. It feels dishonest to push a statistic like that when the reality for customers is completely different. If America’s Tire wants to earn trust, they need to stop making misleading claims and actually make the appointment system mean something. Otherwise, don’t bother advertising it at all.

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J Bvia Google

9 months ago

Appointments are must to get in and out. They are always crazy busy but will be able to take you in a pinch. I had a nail in my tire and didn’t know it. I went on a Thursday and got air in the tire because it was low. They found the nail and so I made an appointment and came in the Friday morning and it was fixed. Lighting struck twice because Sunday I got a flat and I went online and made an appointment for Monday morning. They fixed it free and I was on the road within 30 minutes. I have not had issues since. Like others have commented on, the atmosphere could be more professional. But overall I had a pleasant experience.