Services Offered
Product Sales
Purchase the latest Apple devices, including iPhones, MacBooks, iPads, and accessories, with expert guidance.
Device Repair
Professional repair services for liquid damage, cracked screens, and other hardware issues, with data backup and transfer.
Technical Support
In-store appointments for diagnostics, troubleshooting, and personalized tech assistance from knowledgeable staff.
Product Upgrades
Help with upgrading to new devices, including setup, data migration, and feature explanations.
Same-Day Appointments
Quick and efficient scheduling for urgent tech needs, often available on the same day.
Reviews
5(5 reviews)
Rating Distribution
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5
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D
Destiny G
via Google
29 days ago
I ordered my phone online and went in for a pickup. I started with one rep and ended with another (this place gets so busy so bring a snack LOL). Phil helped me finish everything up, cleared some confusion, provided great customer service, and helped me understand all the new features I’d have compared to my old phone. Thank you!
S
Sarah Manningvia Google
2 months ago
Ariana was so helpful today! I had an appointment on Sunday, but they wouldn't see me when I arrived, and everyone I dealt with only seemed to want to do check ins and diagnostics (for a cracked screen issue)- not actually look at my phone and help me. When my appointment time came and I was still waiting around, knowing they would still want to do a 'diagnostic' (which I thought I had already done? Why send me a link to do it before the appointment if I have to do it again?) I left, as I had another appointment. I came in today, and Ariana actually LOOKED at my phone, diagnosed the issue, and fixed it, right there in the front of the store. She is so helpful, and has completely reversed my previous bad opinion of Apple customer service from Sunday.
F
Fazle Rabbivia Google
4 months ago
Usually don’t post reviews, but need to thank Mahabub.(I think) who I spoke with over the phone because both of them helped me through repairing my computer from liquid damage and making sure all my data was backed up and transferred properly. They went out of their way to make sure I was taken care of, highly recommend!
E
Eric Digsbyvia Google
5 months ago
Great experience upgrading my phone. Luis was incredibly patient as I worked through the issues with AT&T. Super helpful, patient, and kind.
C
Chet Seelyvia Google
11 months ago
The Apple Store on Walnut Street in Philly is like the superhero of tech support - efficient, approachable, and always ready to save the day! In a great location, I managed to snag a same-day appointment (yes, SAME DAY - cue the applause), and from the moment I walked in, it was like stepping into a well-oiled machine of tech wizardry. The staff were friendly, knowledgeable, and had that perfect mix of professionalism and quirky charm. My appointment wrapped up in just 15 minutes - 15 minutes! That’s faster than deciding what to watch on Netflix. It was so smooth, I almost felt like I was in a tech-themed episode of a cooking show: “Fix it, serve it, done!” If you’re looking for a place that gets you in and out without sacrificing quality service, this is it. Bonus points for the eclectic vibe that makes you feel like you’re part of a secret tech society. Highly recommend - just don’t blink, or you might miss how fast they work their magic!
