Maria Mandarino
I have to share a truly wonderful experience I had today with Dr. Richmond and her tech, Ryan. My dog has a chronic skin condition and recently had a severe flare that resulted in a lesion that wouldn’t heal. I was deeply concerned. After visiting three veterinarians in the West Valley where I live, none were able to offer a solution. Out of pure desperation, I made the 75-minute drive from Sun City to Gilbert. Years ago, when I lived on the East side, I had taken my previous dog to this practice to see Dr. Ford and always had wonderful experiences. Dr. Ford wasn’t available this time, and the receptionist offered an appointment with Dr. Richmond, who was new to me. As an acupuncturist who treats people, holistic care for my dog is very important to me, and since Dr. Richmond practices alternative veterinary medicine, I decided to take the appointment. I’m so glad I did. Dr. Richmond was amazing. She provided a clear, thoughtful assessment of my dog’s skin condition and offered simple, non-pharmaceutical and non-invasive solutions. She spent a full hour with us reviewing my dog’s history, thoroughly examining her, and answering my questions. It was clear that she truly cares and truly knows her stuff. Both Dr. Richmond and Ryan were also wonderful with my highly anxious little dog. The entire environment is calm and soothing, which made such a difference for her. This was such a great experience that I will happily continue making the 75-minute drive for this level of compassionate, excellent veterinary care. Thank you so much!






