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Ashley Outlet
Ashley Outlet: Bright, friendly furniture shopping with trusted service in Greensboro.
4.2
Retail Store
$$
Ashley Outlet: Bright, friendly furniture shopping with trusted service in Greensboro.
Ashley Outlet is a Greensboro furniture and home goods store at 3503 W Gate City Blvd. Reviews spotlight helpful staff—Terri, Alexis, and John—along with a bright, welcoming atmosphere and prompt, hassle-free delivery. One review notes a negative interaction, but many shoppers praise quality and attentive service.
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Browse a wide range of affordable furniture including sofas, beds, dressers, and dining sets.
Find durable and stylish outdoor furniture like chairs and sets for your patio or garden.
Shop for decor, accessories, and essentials to complete your home's look.
Get personalized help from knowledgeable staff to select furniture that fits your needs and style.
Enjoy prompt and professional delivery of your furniture purchases to your home.
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Overall rating
Mark DiFerdinando
I called this specific Ashley Outlet, and would not recommend it to anyone looking for professional customer service. I reached out to ask about in-store inventory for a specific couch. From the start, the gentleman I spoke with had an unnecessarily rude tone for absolutely no reason. He immediately told me the couch was only available online.. before I even gave him the name of the furniture line. I explained, politely, that a man at a local outlet had purchased the same couch in a different color just the day before, so I asked if he wouldn’t mind checking to see if they actually had it in store, as I needed to make the purchase that day. Rather than helping, he seemed annoyed by the request and told me he was “conducting an interview” and therefore couldn’t check inventory. He instructed me to call back in 30 minutes. I was already put off by the interaction, but I did call back later.. only to be hung up on shortly after I spoke. If this is how potential customers are treated when they’re actively trying to buy furniture, I can’t imagine how issues are handled after a sale. Do yourself a favor and buy furniture from a business that is professional and actually wants to sell it to you.
Amy Riley
Alexis was wonderfully patient and guided me to the perfect selection. I am very pleased with her service, and the furniture she helped me choose. Her personality and professionalism made the process seamless. Thanks, Alexis!
Alston Bailey
I would like to say my salesperson, Terri did a great job of assisting me with get dresser and 2 patio chairs! I would have never known she was just starting her furniture selling career. Blessings to you!
Clif Corcoran
The sales person was incredibly helpful. The delivery was very prompt and the team handled everything professionally and quickly. The furniture is of great quality and the whole process was incredibly hassle free. We'll return to Ashley for all of our needs again and again provided we continue to have such great experiences. These are the second purchase from them and it was great.
Caitlin Peterson
We had a great experience at Ashley Outlet. We were assisted by John who was knowledgeable about the products and answered all of our questions. If he wasn’t 100% about the answer, he went to find the answer from his manager. He has an upbeat personality and was very patient. John cared about our needs and showed us fantastic options. I would recommend this store. The atmosphere is very bright and happy compared to other, more expensive furniture stores. 10/10.
