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Greg Robertsvia Google

12 months ago

Had LG&E turn off my power without warning for “damages” found at the meter. Called outside of normal business hours (~8pm) and was able to get an appointment the very next day at 11am. Charles showed up early and assessed that there were no visible damages to the meter. LG&E then dispatched their technician who was responsible for turning it off earlier. The technician was adamant that there was damage in the meter base. The job was then passed to the inspector who found that the supply side wire had an indention in the insulation (there were no wires exposed) and would need to be fixed to pass inspection. Charles came back out within the hour of the inspection report being submitted and reinforced the wire insulation with electrical tape - for free - stating that it wasn’t needed work and I shouldn’t have to be charged for it. The inspector came back out and green-lit the power being turned back on. All in all I was charged $375 for only the inspection and diagnostic fees as the repair cost was waived. I would recommend this company for the transparency shown during their work. Charles walked me through every process that was needed to get the power back on and always picked up when called to answer more questions no matter how many times I had called previously.

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Moho Imamvia Google

over 1 year ago

Called for a meter base repair. Did the work but didn't call the city inspector after to get approved so my power could be restored. My business was without power for another whole day because of it. I called lge and city inspector myself the next day to try and schedule, they all asked why hasn't your electrician ? Only then did the electrician schedule it while rudely replying "That's it, he's done"... Am I missing something? That's the job! The whole time he's rude and acting like I'm not paying him. It wasn't even my money! The landlord agreed to reimburse me. He was given a check promptly as him and the inspector approved the work. They were also saying there was possibly another issue because the power still wasn't on. My manager who knows nothing about electric asks why the breaker is off at the base. Where the work was done!!! They flip the switch and power was restored. Finally... As a business owner I do not recommend. This electrician doesn't care about completing the job, and taking care of the customer who is closed and losing money. He won't do what's needed to get you back open. Be assured he wants his money though. Without even knowing or being able to verify if what he did was correct and will pass an inspection. I will say this.. The work looked good. It was done in a reasonable amount of time (minus the inspector debacle). How do you drop the ball in the end zone and then have the audacity to act like your not being paid blows my mind. Complete the job and learn how to talk to your paying customers.

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Brian Tylervia Google

over 1 year ago

Charles and his team are top notch! I highly recommend them for your electrical needs. They are great from start to finish. Very honest and professional.

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Nathan Bvia Google

about 2 years ago

Excellent service from start to finish! Between the scheduling and install, everything went smooth and even ahead of schedule! Having dealt with prior electricians elsewhere and those company’s issues with timeliness, this was very refreshing! Thanks to all the guys involved! Very friendly and thorough work. Highly recommend!

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William Adamsvia Google

over 4 years ago

I had an emergency at 9 pm on a Tuesday and I tried dozens of places to find someone to help me and I had no luck. I found Bald Eagle Electrical and they came out at 10 pm and stayed until after midnight fixing my issues. I was able to sleep that same night knowing that my electrical system is now safe and working. The price was much cheaper than I was expecting and the owner was extremely nice and provided a free quote for a repair of my service panel and breaker box. I highly recommend this place, the owner is a very honest and hardworking person who won't let you down.