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Maeser Master Services
Your Trusted Partner for Expert Plumbing, Electrical, and Home Services in Louisville
4.2(5 reviews)
$$$
plumber
electrician
24/7 emergency services for burst pipes, water heater failures, drain clogs, and other urgent plumbing issues, with quick response times.
Professional electrical services including wiring, panel upgrades, lighting installation, and troubleshooting for safety and efficiency.
Comprehensive contracting for HVAC installations, bathroom/kitchen remodels, and structural repairs, ensuring code compliance and quality workmanship.
Advanced drain cleaning for major blockages, sewer line inspections, and repairs to restore proper flow and prevent future issues.
Installation, repair, and replacement of water heaters, including tankless and traditional models, with expert diagnostics and maintenance.
Your Trusted Partner for Expert Plumbing, Electrical, and Home Services in Louisville
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Maeser Master Services is a highly-rated, full-service home solutions provider in Louisville, KY, specializing in plumbing, electrical work, and general contracting. With over 5,000 positive reviews and a 4.8/5 Google rating, we pride ourselves on delivering reliable, professional, and timely service for residential and commercial clients. Our skilled technicians, like Cole and Wasim, are known for their honesty, expertise, and dedication to customer satisfaction—whether it's emergency repairs, installations, or routine maintenance. We're committed to fixing issues right the first time and building lasting trust in the community.
Scheduled maintenance for plumbing and electrical systems to extend lifespan, improve performance, and avoid costly emergencies.
This plumbing company is AMAZING. Cole was my technician, and he was friendly and professional. Additionally, he charged me substantially less than was originally quoted, because the job wasn't as involved as they initially thought. This company could've easily charged more and I never would've known. Also, I had an issue after they left (and it had nothing to do with anything they did) and they came back immediately to help. Customer service is great as well. Everyone is friendly, and they fit me in quickly when I needed help. Will recommend them to everyone I know!
William M. came to our home and was able to quickly assess the issues here and correct them accordingly. He was very professional, friendly and was very considerate of the cleaning and care of our property. I would recommend him personally and Maeser Master Services. Great first impression and would use their services again. Tanya M.
We got lucky that Wasim was coming off his lunch break and was available! He was a life saver after our water heater broke at 4am. We reached out to multiple different companies and no one was able to get anyone out here anytime soon. We had to get a whole new water heater but he went above and beyond! He arrived 30 minutes after our call at noon and everything just worked out great!
Needed a major drain clean out in a 1964 home. Was blocked at the junction where it leaves the house through the foundation. He did a great job of identifying where and what was wrong and got it open with some persistence. Very thankful.
Warning: Poor HVAC installation and deceptive practices. We had our upstairs HVAC system replaced in June 2022 through Home Depot/Maeser for over $8,700. From day one, it had problems and never heated the upstairs properly, requiring numerous service calls. In October 2024, the system failed again, blowing cold air while Maeser falsely claimed someone rewired it and tried to charge us $249. Security footage and thermostat data proved no one touched it. But they refuse to review this information. In December 2025, the system failed again in cold weather. A second opinion from Allegiance Heating & Air found multiple installation defects and a code violation, including a mis-sloped PVC exhaust pipe, bypassed safety switch, leaks, and improper tubing. The PVC exhaust pipe does not allow proper drainage causing a pressure switch fault preventing preventing the gas value to turn on to allow the use of the AUX heat. The service tech showed me that someone knew the drain piping was not correct because there are signs of attempts to correct it. There is a metal strip at the top of the PVC piping trying to increase the angle of the pipe. There is a coupler on the PVC pipe where it has been cut to try and increase the angle of the piping. He stated the cutting of the pipe had to have been done less than two years ago because the coupler was a new design that was changed less than 2 years ago. Now Home Depot and Maeser are refusing to correct the issues. Despite these documented issues, Home Depot and Maeser refuse to fix the system, leaving us to pay for repairs ourselves. Attached is a document with more detailed information on the issues and email on service call appointments over the years. Next step is to send this information to my attorney to look at my legal options to get a refund for the cost of correcting Maeser’s/Home Depot’s installation issues.
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