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Tavius Jacksonvia Google

about 1 month ago

Excellent service by Ramod! My furnace had been out 2 days. 1st company came out and couldnt figure out the problem, was here 2 hours! Ramod came out and had the furnace blower repaired and working in 1 hour! Price was great also.

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Rob Smithvia Google

about 1 month ago

Nothing tests your patience like a furnace dying on a Tuesday night in the middle of a cold snap. I called Browns at 9 PM expecting a 'we'll get to you tomorrow' response, but they actually had a technician out within two hours. He was professional, diagnosed a faulty igniter, and had the part on his truck. What I appreciated most was the flat-rate pricing; he told me the cost upfront before turning a single wrench, so I wasn't sitting there stressing about a mounting hourly bill.

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Lindsay Clarkvia Google

2 months ago

We had Brown’s install a new water heater on 12/13/25, and discovered a leak on 12/14/25 due to faulty installation. The water damage has resulted in half of our kitchen being ripped out. Our home is unlivable. Of course the installation issue is a problem, but what I’ve been most disappointed by is their lack of responsiveness in getting the leak fixed and getting the insurance process moving so the restoration work can begin. Their voicemail is full and they are not responsive over text. They also didn’t help with getting someone out to fix the leak because it was Sunday and their office is closed on Sunday. This is not acceptable for emergencies - they need to have someone on call. This company needs to get it together.

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Sean Griffinvia Google

4 months ago

Our experience with Brown’s Heating & Cooling has always been positive, but the last visit stood out. We had an air quality system installed, and the technician was incredibly detailed. He took his time explaining everything, checked every connection twice, and even showed us how to change filters on our own. Within days, we noticed the difference in air quality at home. It feels fresher, cleaner, and healthier. This kind of consistent service is exactly why we trust them for all our HVAC needs.

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MICHELLE Bignovia Google

5 months ago

The technician arrived on time and got straight to work fixing my furnace. He quickly explained what had gone wrong, handled the repair neatly, and double-checked everything before leaving. It’s rare to see such efficiency without cutting corners. I appreciated the honesty, the fair pricing, and the way the whole process felt straightforward. Absolutely dependable service, no doubt about it.