Chick-fil-A: Fast, friendly service with fresh-tasting chicken and classic waffle fries.
Chick-fil-A at 1011 N Western Ave, Los Angeles, CA 90029, delivers fast food with drive-thru and dine-in options. Customers praise friendly, attentive service and high-quality, fresh-tasting chicken and waffle fries, noting a reliable, clean dining experience. A single review mentions concerns about staff behavior, but overall guests find it welcoming and dependable.
1011 N Western Ave, Los Angeles, CA 90029, USA
Claim Chick-fil-A to manage your storefront, respond to reviews, and receive customer leads.
Quick and convenient ordering for meals on-the-go with friendly staff.
Comfortable seating in a clean, well-managed restaurant for enjoying meals.
Fresh options like chicken biscuits and hash browns to start your day right.
Perfect for office meetings and events with customizable platters and trays.
Get your favorite Chick-fil-A meals delivered for convenience at home or work.
Overall rating
Pancho Villa
Wanted to try their chicken tortilla soup. And their grilled nuggets. The chicken tortilla soup is not the Mexican style, more like a stew, on the thicker side, it has a good taste and with the tortilla chips with the added lemon flavor is very good. The grilled chicken nuggets are delicious. Customer service was great.
MEJIA WALTER W.
Office Meeting lunch smacks ;-) Comparing back to back to Dave's vote 3-10 and Chick-fil-A ✔️ 9-10 ALREV Shareholders Board meeting rating. Hope I get more Living for my chick'n buck, lol ;-) WWMEJIA
Abraham Mehrian
I live 2 blocks away from this chick-fil-a location. I am so impressed with the level of customer service every time . Whether I am ordering through the drive thru or dining In, the service is second to none. The quality of food is at a similar performance to the customer service. You can taste the freshness and pride put in to the quality of the meal, from preparation to the final outcome. Definitely deserve 5 stars.
Oscar Cruz Jr
Chick-fil-A is always reliable. The food tastes great, the chicken is juicy, and the waffle fries are a classic. Service is fast and the employees are very polite and welcoming. The restaurant is clean and well managed. I’d definitely come back again.
Justin Y
Strongly Condemn Unprofessional Conduct and Privileged Behavior by an Employee at a Chick-fil-A Branch: An Outrageous Dining Experience As a long-time patron of Chick-fil-A, I have always held a high level of trust in the chain’s service quality and food safety standards. However, a recent experience at one of your locations completely shattered this perception—the entitled attitude, lack of professionalism, and disregard for both customers and colleagues displayed by certain employees were utterly unacceptable! 1. Health Hazard: Privileged Attire and Contamination Risks In the food distribution area, an employee wearing a uniform distinctly different from others was idly pacing around and repeatedly approaching food handling zones. This blatant disregard for basic food safety protocols not only exposes management failures but also directly jeopardizes customer health! Does Chick-fil-A’s training not emphasize "Food Zone Sanitation Guidelines"? Or does this employee believe they are privileged enough to ignore the rules? 2. Negligent Service: Treating Customers as Invisible While I stood at the counter waiting for service, this employee passed by six times without acknowledging my presence. Other staff were busy taking orders and preparing meals, yet this individual merely strolled around, interrupted coworkers, and even barked orders at them. Their condescending attitude made it seem as though customers and colleagues existed solely to bolster their "authority." The much-touted "service-first" philosophy of Chick-fil-A was nowhere to be found in this person’s behavior! 3. Workplace Bullying: Discrimination and Oppression Toward Colleagues Even more appalling was this employee’s visibly discriminatory attitude toward other staff: arbitrarily disrupting their workflow, issuing commands in a dictatorial tone, and aggressively questioning customers who raised concerns. Such bullying behavior not only undermines team cohesion but also reflects serious flaws in your store’s personnel management and corporate culture! 4. Double Standards: Why Is This Employee "Exceptional"? While other employees at the same location remained consistently friendly and efficient, why was this individual allowed to abuse their minor authority so freely? I question whether there are loopholes in the hiring and training processes—how did this person pass the interview? Were they shielded due to connections or background? Chick-fil-A’s proclaimed values of "fairness and respect" now seem profoundly ironic. Call to Action: Demand for Serious Measures! We urge Chick-fil-A management to conduct a thorough investigation into this incident: 1. Review surveillance footage to verify the employee’s misconduct in food zones and neglect of customers; 2. Conduct internal interviews to gather feedback from other employees about this individual’s behavior; 3. Provide a public response to customers outlining steps to prevent such incidents from recurring. A company’s reputation depends not only on its products but also on the professionalism of every employee. Allowing such individuals to tarnish the brand image will ultimately cost customer trust and loyalty.
