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Fawkes Urquhartvia Google

about 1 month ago

It was a little while ago now, I wanted to let it breathe and see how I felt. Honestly this was over 6 months ago and when I think about it, I get upset. My dog had passed away and I wanted a tattoo of her paw print to remember her. I had made the inquiry online through email, sent reference photos. I am aware that getting a paw tattoo is not a novel concept, however I felt there was less than zero tact. I emailed back and forth, to late replies or "sorry we missed your last email" I get it things get busy. It was June 6 was my initial email and my tattoo eventually fell on Aug 1. I booked for a specific artist and date and time..which didn't matter. On the day, I was early, when you arrive there is nothing obvious that the shop is on the top floor. The ground floor with the sign looks like it's for sale. I couldn't get through by phone, I emailed again and was told to go upstairs, which I did. To meet someone that was not my artist and replied to me as "the paw print guy" Like my dog died, I mentioned that in my emails. He told me that my artist was not on the schedule. So why did I even email back and forth and schedule a date? I waited for 30 min at a coffee shop (because I was asked nicely, I thought was kind of weird), came back waited another 30 minutes in the tattoo shop before I learned the artist I booked is not coming. I was even asked to reschedule, like what!? After an hour of waiting? After I confirmed the date? They did find someone last minute, like you know, what you would like to hear when you want to memorialize your dog on your body forever. My deposit wasn't found right away either even though I sent it. The whole thing felt unprofessional and scammy to me. I had to resend my reference photos to the new artist. The tattoo came out fine but for me the whole experience was unsalvagable. I could not recommend this place any less. Worst tattoo experience in my life in Vancouver, and I have needed cover ups. 0 stars

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Kerry Cheungvia Google

about 1 month ago

Good morning Eric. Just wanted to let you know that we had a wonderful experience from beginning to the end. Starting with your communication, customer service and friendliness to meeting Cherry and seeing her design. Her design was on point and grabbed what my wife had in her head and put it onto the design. And Nathan who was at front desk, friendly and awesome customer service. My wife can’t stop looking at her first tattoo. She said it a lot of times. Lol Thank you Chronic Ink Vancouver

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pgr8dnlvrvia Google

7 months ago

I’m very happy with my experience! Finding 7-8 hour parking was extremely tricky. My poor artist had to deal with starting 40 minutes late due to my inability to find parking. Very understanding and no complaints. THANK YOU! Lesson learned, give yourself 1/2 hour or so to find parking. Next getting into the building was tricky. What looked to be the main door was locked. You have to go in through the small doors on either side of the main entrance then go up the stairs to the third floor. The studio seems to be a converted 1 bedroom apartment with about 3 stations in the bedroom area and about 4 stations in what would have been living room/dining area. The space was very clean and decorated in a modern way. Pleasant “neutral” music plays and the lighting is quite subdued and relaxing. The staff had kind smiles and were all dressed in respectful manner. Communication with the artist was a breeze and Naia goes out of her way to make every client feel special! The quality of her work was incredible! I can’t wait to watch her continue developing and refining! I paid via credit card and was able to choose how to add on a tip. The person taking payment and doing client service at the front desk was smooth and professional. I hope to return someday!

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Spicy Mayovia Google

9 months ago

Positives: The guest artist that did my tattoo was wonderful and welcoming even though English was not his first language. He did a very great job and I really love my tattoo. His tattoo artist friend also helped with translating and made the process go smoothly. Negatives: The reason why I gave two stars was the studio layout. Out of all the tattoo studios I’ve been too, this one was extremely crowded and all the tattoo artists and clients were stuffed into a “one bedroom apartment” setting. It was so easy for one client or tattoo artist to bump into another. I’ve visited other Chronic Ink studios in Toronto, they are all gorgeous and spacious. The Toronto studios puts the Vancouver studio to shame. Do better!!

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Jonathan Carmonavia Google

about 1 year ago

Everyone was amazing here! The shop was very nice and staff were super friendly and helpful! My artist was so great! Cesar of sacer.tattoo did such an amazing job and added his touch to the piece to elevate it even more! Didn’t even feel much as he was working. Such a cool guy and great artist. Hoping to get more work done from him soon! Thanks man! (He did the moose head)