J

Jason Haapvia Google

about 2 months ago

Came for a new cell phone battery. After I got it home, something quirky went wrong, and I don't blame the guy at all - but he was great at troubleshooting the issue and got me up and running. Plus I got a three month warranty on the battery, so that should be plenty of time to ensure the life is legit.

E

Erin Birchvia Google

3 months ago

This place was extremely helpful and responsive when I brought in a MacBook for repair. They kept me updated on the status of the repair, and were very pleasant and kind to speak with on the phone and in person. As a college student, they were so considerate of my situation and offered me reassurance and options regarding my device. Can’t recommend this place enough, 10/10

A

Ashley Parnellvia Google

4 months ago

Wonderful experience!! Extremely professional, prompt, and great customer service!! They had my galaxy S20 screen completely fixed and back to me within a day. Highly HIGHLY recommend them!! Great prices too!!!

E

Essence Bellvia Google

6 months ago

After getting my phone fixed by them there was still plenty of issues and I didn’t understand why because I had my screen replaced AND I had a whole battery replacement (to my knowledge). I got home from college after graduating and like I said my phone hadn’t Seemed like it was very “ Fixed”. It was glitching and going on and off and then eventually it just stopped coming on altogether… Now if I had gotten a new battery Like they said they gave me, there’s no way after a few months my phone would just stop coming on altogether. For timeline purposes, like I said, I had gotten my Phone fixed in February a few days after my birthday (13) so the deal they gave me felt like a blessing And I didn’t question it. They “fixed” it and I went about my business. I even remember going back once to ask why my phone was still glitching and going on and off. He said because I had damaged it so bad that they could only do so much. And that if I wanted it to stay fixed, I should stop “dropping and hitting” it. Mind you, I do not hit my phone and I hadn’t dropped it since it got fixed. The reason it was broken in the first place was because one of my friends knocked it out of my hand while we were walking and it completely Messed up the screen and battery. So this was in February and in May my phone just stopped working altogether. First, it was the glitching screen, and then it was the phone turning off and coming back on and then it was not charging at all and then it just went off. I stopped coming on altogether. So, I had to either go and get a new phone or Find another place to get a battery fixed back here in Illinois. I went to the Apple Store and I told them I had gotten my phone fixed at a third-party place and they said they couldn’t help because the battery and screen were not Apple certified. And I asked them to just check anyway, they took the phone Apart and told me whoever fixed, my phone absolutely did not change my battery. So I’m like… OK so that means you can replace it? They said yes, And further explained to me all of the things that were wrong with my battery and my phone and that if I had gotten it fixed, like I told them I did, whoever fixed it really really played me out of my money. I can’t remember exactly how much I spent, I believe it was about 300. Maybe a little more with tax. And I knew when I had gotten it fixed that I had to have been getting a deal because there was no way I was getting a screen replacement and battery replacement for only $300. But, They love to say they have the best prices and services which is simply not the case clearly. I wish I was still in Cincinnati and I could go back here and get my money back because that is absolutely messed up.

A

Ashley Annorvia Google

6 months ago

Amazing work! Time efficient great customer service and great prices. Came in thinking nothing could be done and they got me together immediately in no time. Come check them out for any phone needs!