Fast, friendly device repairs with honest timelines.
uBreakiFix - Phone and Computer Repair in Newport offers quick, courteous device repairs at 52 Carothers Rd. Customers highlight friendly staff, fast screen replacements (often within an hour) and a 10% military discount. Some reviews note delays or communication gaps. The shop services phones and electronics, aiming to get devices back in customers’ hands with reliable, professional service.
52 Carothers Rd, Newport, KY 41071, USA
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Fast replacement of cracked or shattered screens for iPhones, Androids, and other devices with high-quality parts.
Diagnosis and repair for hardware and software issues, including screen, battery, and internal component fixes.
Expert repair services for Xbox, PlayStation, and other consoles, addressing HDMI ports and other common problems.
Professional battery swaps to restore device longevity and performance for phones and tablets.
Comprehensive repair solutions for tablets, covering screens, charging ports, and more.
Overall rating
Sadie Belser
I went there to get my screen replaced today (left it on top of my car like an idiot) Anyhow the man I dealt with was very kind, knowledgeable, and they fixed it within 2 hours! Paid 263 total. A small price to pay for 15 years worth of photos. VERY SATISFIED 😊
John Olt
Jordan was incredibly helpful, deserves recognition! Thank you guys!
Adam Dixon
Landon Banks
I took my phone here to get a battery and back glass replacement (the back glass had one crack down the back). They said they would call me in 2 hours. That never happened. So at about 3 hours I called and they said “we can’t get the battery out me and my boss tried so we marked it un repairable. So im already confused like tech repair shop can’t get a battery out of an iPhone? I was able to do it. But not the worse part. Go to pick up said “unrepairbale phone” and it is now hang on by a thread. Literally! Totally shattered on the back and told get a replacement. I’d pick a different location for sure! Pictures is what they handed me back. Mind you it had one one crack down the back but was not hanging apart and shattered like I received it back. UBreakiFix more like ubreak I break more 🙄
Hanna
My review doesn't reflect Jordan, I think they’re a very kind employee and seems to know exactly what they’re doing. I give Jordan 5 stars. My review reflects more-so on what seems to be a lack of support in staffing. Sparing you the back and forth details, it took over a month for me to receive answers about my laptop. From reading other reviews, I do not believe that this issue is pointed at any employee Picking up my laptop today, there was several people waiting in line and only one person available to not only do quick repairs but also answer the phone while also helping customers at the desk. There needs to be more support for the employees at this location. I could not imagine the stress the employee is under. I would only go back in the future if it seems that the staffing issue is under control. Until then, I think I’ll go elsewhere.
Blade Wolfe
Took phone in for simple back glass replacement took over 7 hrs for them to brick my phone not replace the glass when I brought in a working phone and left with a non working still crack phone zero stars do better
