Clean Juice Organic Cafe

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Alana Herrinvia Google

17 days ago

Pretty disappointed drove 40 minutes to get a drink I was craving more than anything today and apparently they’re “closed for renovations” starting yesterday. You wouldn’t know that though unless you drove over here & saw the sign on the door because on google it says they’re open 🫩 . It’s a great place though just wish they marked it as closed on google so I didn’t waste time driving over here for nothing 🥲 super bummed out…

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Jillian Allenvia Google

4 months ago

I was excited to try Clean Juice for the first time at the Dallas - The Hill location. However, it is not my first time trying out the franchise since I used to live in Nashville, Tennessee where they’re extremely popular. I spent $25 but ordering the “Kickstart One” any the protein Avocado Toast. For starters, I was highly disappointed in the presentation of the avocado. I asked the attendant who is the Assistant Manager, Pablo, when was the avocado prepared. She responded with the day of, which I completely believe her but then led me to wonder how is the food being stored after preparation. It’s known to just add a little bit of lemon juice to allow the color to stay vibrant as a fresh green and ensure that the container is properly enclosed instead of serving brown avocado spread. I chose to enjoy the beautiful weather and sunlight as eat my food in front of the establishment where I then found it not to be the tastiest avocado toast I’ve had before but hey.. no problem, let me add some hot honey to enhance it as again, I’ve made the dish with all the same ingredients before at home and at other establishments. I proceeded to go inside and simply ask to PAY for hot honey sauce and was told that I would have to wait 10-15 minutes while she does presently have one other customer to prepare items for (which is perfectly fine, I worked in customer service before) but the time frame she gave just to add a drizzle of honey and to charge me which on average takes one additional minute was uncalled for. I’m aware of establishments sharing longer wait times to push the customer off but as I was patient, incredibly hungry and not feeling the best I waited. Then I did proceed to inquire just about the freshness of the avocado because it’s truly not up to Clean Juice standard, in my experience, and she had an attitude in response. I appreciate her sharing would I like a refund or to pay for the hot honey and I refused the refund as I understand this establishment is under a franchise and every small business deserves their money if they’ve prepared an item. However to have extended good customer service and appreciation for the customers who have spent their hard earned money and time, it should’ve been I apologize for the inconvenience and the experience you’re having and the LEAST we can do is give you the hot honey for free instead of charging me for it after I’m sharing my disdain. Then it wasn’t even a drizzle, she literally drenched it out of anger and disrespect. As an assistant manager, she may either need a conversation and some more training of how to handle customers better. If you only had two people present, and potentially a few online orders to fulfill there’s no reason you should be sharing your anxiety to others. Especially when I waited even to place mt order as I was trying to navigate getting into my rewards system. Again, do better and it explains who you all have such mixed reviews.

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Alexis Baladezvia Google

5 months ago

Been coming to clean juice for 2 years now and it is my FAVORITE spot for a quick pick me up :) great employees, chill vibes , will always be back - favorite snoozer

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Rosha Qamarvia Google

6 months ago

I had seen this place quite frequently when on my commute from work and was always curious to try it. I had seen they had an interesting looking smoothie called the “ocean wave” in which has several antioxidant ingredients. As I was excited to order my “ocean wave” smoothie, the experience at the register was strictly inappropriate. The employee was on a Bluetooth call with his manager while taking my order: he wasn’t familiar with the process of how to take my order and how to make the smoothie. With this, I concluded that the manager needed to step up and actually be present with his staff physically rather than through the phone. At the end of my experience, I didn’t receive the smoothie I had paid money for. Below I’ll insert a picture of what I ordered versus what I received. DO BETTER MANAGEMENT!

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Bryan Yozvia Google

over 1 year ago

It’s my favorite store of Clean Juice Cafes. The team members were very friendly, knowledgeable and experienced to make the wraps and smoothie right. You can enjoy the food and drink at the quiet corner inside the stores or have the seat outside to enjoy the sunshine as well.