C&
Coco & Lola
Chic women's fashion with fast online orders and attentive service.
2.5
Boutique
$$$
Chic women's fashion with fast online orders and attentive service.
Coco & Lola in Nedlands offers stylish women's clothing with a focus on quality. Customers praise fast online orders, the quality of pieces, and proactive, friendly service from staff like Dani. Most reviews are positive, highlighting helpful support and accommodating service; however, some shoppers report frustration with in-store return policy clarity. The store delivers a welcoming shopping experience for events and everyday wear.
No photos available
Offering a curated selection of dresses, tops, bottoms, and accessories for various occasions, from casual to formal wear.
Providing one-on-one help from our staff to find outfits that match your style, size, and event needs.
Shop conveniently through our website with options for home delivery or in-store pickup for pre-ordered items.
Try on garments in-store with assistance from our team to ensure the perfect fit and style.
Managing returns and exchanges with store credit options, as per our policy, to accommodate customer needs.
Overall rating
Zoe Moran
Stunning clothing, every piece so feminine and gorgeous! Staff so friendly and helpful too. Bonus I got the top I adored in their online warehouse sale as well for half price...so so happy!
user25
VerifiedI had the BEST experience with Coco & Lola. I received my online order very quickly and the quality was stunning. Highly recommend and can't wait to buy something else from them for my next event.
Kelsie Hooper
Huge thank you to Sophia at Coco & Lola for the most amazing customer service. She went above and beyond helping me with styling advice and made the whole experience so easy. When I needed to organise an exchange, she sorted it out so quickly and was incredibly helpful throughout the process. It’s rare to receive service this thoughtful and genuine. I’m so grateful for her help! Highly recommend.
olive taylor
Really disappointed with the customer service. When I arrived, there was no one on the floor for the first few minutes and I wasn’t even sure if the store was open. The staff member was quite unwelcoming and didn’t offer any assistance or advice, and seemed to be on her phone most of the time. I tried on a dress that was too big. I had seen other sizes available on the website the day before, and was told in store that other sizes existed, but then it suddenly disappeared online. I was told I’d receive an email update, however I never heard back and the chick was very rude when I asked when I should hear back from them. A week later I called and was told the size I wanted was actually in store and would have been in store the whole time? They offered to put it on hold, which I appreciated, but when I arrived an hour later it hadn’t been set aside and the dress was very creased. I did end up purchasing it as I was really set on the dress but overall the experience was disappointing, especially when spending $300. I should have walked out with the dress without paying. I hope the customer service improves moving forward. Won’t be buying from here again nor recommending it!
A
BEWARE!!!!! DON'T BELIEVE THE GOOD REVIEWS MADE BY STAFF AND FRIENDS Misleading and Deceptive Conduct Very disappointed with my recent experience at Coco & Lola. Before purchasing a dress in-store, I specifically asked about returns and was told by the staff member assisting me (who I later learned was the STORE MANAGER!) that I had 10 days to return the item. At no point was I informed that returns were credit note only. Based on that reassurance, I proceeded with the purchase. When I returned two days later, I was shocked to be told a refund was not possible and that I would only receive a store credit. This directly contradicted what I had been told at the time of purchase. The policy was not explained to me, I was not directed to signage, and there was no reason for me to check the website given I had already asked the question directly. Management later acknowledged that the policy was not mentioned by staff, yet still refused to issue a refund, instead relying on a long-standing internal policy. The response felt dismissive and lacked accountability, particularly given that the incorrect information came from the store manager herself. I fully respect return policies when they are clearly communicated. However, in this case, I was unable to make an informed decision and feel misled by omission. As a past customer, this experience has left a very sour taste and I will think twice before shopping here again!
Matt Kiraz
