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D. L.via Google

6 months ago

Corlett Collision Repair did an excellent job when one of our vehicles was involved in an accident. They updated us during the repair process when some of the parts were delayed due to supplier issues, which was much appreciated. This shop is straight-forward, honest & their pricing is very fair for the quality of work they perform. Our car was returned to us in better shape than before the accident & their attention to detail is evident. I highly recommend Corlett for your auto repair needs.

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Ariana Matthiasvia Google

8 months ago

Everytime I’ve called Corlett, Maddie has answered and been the most helpful and attentive person while my car has been with them. Service is outstanding thank you to Maddie for all of the help.

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Thaddeus Moffettvia Google

about 1 year ago

I recently had my car repaired at Corlett Auto Collision Repair, and I couldn’t be more impressed with the results. From start to finish, the team was professional, friendly, and incredibly knowledgeable. They took the time to explain every step of the repair process and kept me updated throughout. They were also very patient with me and reasonable on the financial side. I really recommend them before Joe Hudson or any other company!! Thank you again Nancy!

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Suzanne Wilburnvia Google

over 1 year ago

I haven’t had great experiences in the past with collisions repair shop, but Nancy and the rest of them team there really exceeded my expectations in every way. They finished my car in less than half the time they quoted. The price for the repairs weren’t marked up, and we far more competitive than 2 other shops I got estimates from. The quality of the work speaks for itself. My 2014 car looks like it’s brand new again. I’m grateful and will be sending everyone I know there for their auto body needs.

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Athena Smithvia Google

about 4 years ago

Had my 2014 Ford Explorer repaired after being rear ended. When I received my vehicle back the replacement parts did not align at all, lift gate popped loudly when opening, vibration when driving, back up sensors worked sporadically, and back up camera kept giving error to contact dealership. Even with the damage before having repaired, the backup camera and sensors worked and lift gate did not make noises and functioned properly. After contacting Nancy about the work being less then acceptable, I was confronted with utter disrespect and a complete lack of professionalism. I was yelled at numerous times and told they pride themselves on their work. I gave the opportunity for Corlett to take my vehicle for an alignment because Nancy thought this would be a solution to my vehicle pulling after having work done to the frame. I knew an alignment was not the issue when my steering wheel and tires were still straight. I was given my vehicle back the same day to be told there was no alignment needed and was asked to pay for it. Nancy did say her company does not do bad work, but then in the same sentence said I needed to bring back my vehicle for repairs. I was given a multitude of reasons for her unprofessionalism, which I will not disclose, but it still did not deserve a customer being treated this way. I contacted my insurance company for advice on how to handle this situation and was told I needed to handle it in small claims court. Also was asked to get the estimates gathered, the pay outs for repairs, and the frame measurements from before the frame pull and after. She also raised her voice stating she did not have those measurements. How does a repair shop not have this information on a repair? Still an ongoing issue. Now I'm stuck with damage still to my previously nice vehicle while I wait for proceedings to take place. If Nancy would not have treated her customer the way she did I would have gladly let Corlett repair the damage. The damage seemed minimal but received another estimate from another shop to repair the damage Corlett caused and going to cost another $2K just in a visual inspection.