Dave's Ultimate Automotive

I have had a good experience taking my car to this Dave's location! Last December, I took my car to the dealership due to a recall and they had recommended other services. Instead of having the dealer do it I took my car to Dave's because I trusted them more. I gave them a laundry list of work to do: 1. A/C diagnostic (a/c had had issues which Dave had informed me of on a prior visit) 2. Brake fluid flush 3. Differential service (flush) 4. Transmission fluid exchange 5. wheel alignment: I myself had noted the car needed slight adjustments to back up in a straight line. I dropped the car off on New Year's Eve and to their credit, they completed all work in a timely fashion. I noticed an immediate improvement when driving my car after picking it up! :) While the a/c diagnostic ended with a recommendation to replace the car a/c compressor and condenser noone pushed me to have it done which I appreciated. What I like the most about taking my car is they always listen to what I want done and give their advice on work needs to be prioritized unlike the dealership who seemed more interested in pushing services not needed. I plan on taking any car I own to Dave's due to the great work they do and clear communication with me which other shops don't do. Thank you everyone at Dave's central Austin location, I appreciate you! EDIT: I forgot to mention the price. All services were reasonably priced and lower than what the dealer would have charged me for the same work.

I’ve trusted Dave’s with my BMW for the past two years, and the service has been consistently excellent. The team is honest, transparent, and reliable. Highly recommend!

I had a great experience at the Lamar store in Austin. Very quick service. Ended up being a simple sensor issue. However, while there, they noticed my tires were dangerously low on tread and so I ended up having them purchase and install the four tires for me. Very happy about everything and plan to be an ongoing customer.

I discussed everything with them and they said to tow the car there and then refused to diagnose or repair and I had to spend money to tow my car AGAIN!! That is not fair or right! When I had my car towed, the driver said this is normal for them because he had towed other cars to another mechanic after they agreed to diagnose/fix the car. They also wanted almost 200 dollars to look at, no joke, a dead battery/alternator. This is not ok. I will be looking at contacting consumer protections.

This place is great! My old car broke down on me and triple A took my car to them. They explained everything that was wrong, and fixed it in a timely manner. They never spoke down to me or made me feel dumb for my car being old and worn. After they fixed it, I traded that car in and got a new Subaru Forester. I took it in for an oil change, and decided I would wait for the car there. They warned me it would take a while, but it ended up only taking about an hour! They were great and super personable. I overheard them calling other customers to walk them through what needed to be done with detailed pricing as well. Seems like they have financing options, too! Super great place and I will 100% be back.