E Street Bike Shop

B

Bill K. Habekost Jr.via Google

8 months ago

I read all the other reviews and I imagine I'm in the minority. I had been to this bike shop 5 years ago when they were on E st and enjoyed the service,but now they moved to this location and this is a high crime area. I dropped off two bikes for repair a couple months ago,although it was Very Difficult to get from Dreher st. & gain access into the parking area which is surrounded by a cage and a large,heavy steel gate that they unlock and open during business hours;when I tried to drive in,two men were standing talking and completely blocking my path,then one of the men walked toward the front,while the other walked toward the back of my car,staring at me,that's when I asked the man standing in front to "Move out of my path because I'm driving in" in a loud voice and I hurried into the parking area and parked and locked my car. The storefronts in here have heavy steel cages around the windows and thick steel doors for security. I dropped-off my vintage Miyata steel bike frame to have the inside of it rust-proofed. I also dropped-off a nice folding bike which Steve Rex would fix,a poorly designed derailleur hanger which we had spoken about by phone previously: he certainly did a nice job. I called to ask Doug if the bikes were done which was confirmed,so then I went right out to pick them up this past Fri. 6/13/25'. The owner of the shop,Doug was speaking in a loud and demanding tone of voice toward me,which I wasn't used to from him,so I quickly paid for my jobs and was getting ready to Go but noticed the folding bike's steering was very loose:it didn't come in that way a couple months ago ! I showed it to Doug,then he got a few tools and tightened it,while still speaking in a loud,stressful tone. I was ready to Go;it felt good to leave. In Summary: the work I paid for the folding bike was done very well,and it seems the work Doug did to the Miyata was good also. I have no idea who loosened-up my folding bike's steering,or why it was done,but I wasn't able to ride it like that;I really don't need any more bicycle shops causing me stress. I've already had too much of that previously. sincerely,Bill

C

Cody Sawyervia Google

9 months ago

The guy is polite, very helpful & knows everything about bikes. Gave me a good price for fixing my bike. Other places were trying to make me pay $350 , he charged me $122. He didn't try to sell me anything. I really like this guy , I'll definitely be back for all of my bicycle needs.

T

Thoavia Google

over 1 year ago

Excellent bike shop! I know nothing about bikes. Appreciated the help and got my bike tube replaced, tire pressure adjusted, and chain greased for under $25. The internet said this is a reasonable price.

K

Kendyce Mvia Google

over 3 years ago

Doug helped me with 2 flat tires today. He's super knowledgeable about bike mechanicals, parts, maintenance, and good things to have for recreation and commuting by bicycle. Ask him to tell you about the Bromptons! I'm grateful to have access to such a great shop real nearby my home.

S

Stephen Gilpatrick Srvia Google

over 4 years ago

This the place to get your bike taken care of. A bicycle enthusiast is the owner and he truly knows his stuff. Honest evaluations and a real easy going attitude but most importantly, he does what he says he's going to do and calls you if something is not going to make it much longer. Honestly, I will not take my bike anywhere else because of the stand up guy , Doug.