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Catherine Armstrongvia Google

about 2 months ago

​I cannot thank the team at Earlswood enough for the incredible care they gave my 5-year-old Dachshund Bryan. He underwent an MRI and then IVDD surgery immediately. The level of expertise was evident from Colin and the team from the start, but what really stood out was the compassion. They provided regular updates via WhatsApp, which was a huge relief while he was away from home for 9 days. They also set us up with a comprehensive rehabilitation programme with Holistic Pet NI to ensure the best recovery. They also sent the insurance claim promptly and gave me peace of mind that their main priority is getting Bryan walking again. If you’re facing the stress of IVDD, I highly recommend this hospital—your pet is in the best hands

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carla rosevia Google

about 2 months ago

I will be forever grateful to the team at Earlswood Veterinary Hospital for the compassion, urgency, and dedication they showed my beloved Duke. I was without hope and they accepted my Baby Duke, I ran in carrying him in my arms, and he was taken immediately by Aisling without hesitation. From that moment on, Duke was treated with care, dignity, and genuine love. The team gave me hope and fought through me, for him with expertise and determination in ways I simply could not have done myself. I will never forget the centre manager personally driving to Dublin to collect medication so Duke could be given a fighting chance, because they genuinely believed he was worth saving. That level of commitment meant everything to me. Duke was never treated as just a patient he was treated as a valued life and whilst my whole world isn't here with me now. I know that everything was done to save my 4.5 year old son. Thank you for everything you did for my baby. Love, Carla.

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John Mcalistervia Google

2 months ago

Due to a medical emergency I had to contact the Emergency Vet Practice. The cat received 1st Class Attention From the Reception Staff to the Vet/ Nurse I was kept informed what was required and would recommend this practice to anyone. Many Thanks

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Chloe Robinsonvia Google

3 months ago

I am writing this review with a very heavy heart after the loss of my dog, Darla. Two years ago, Darla underwent spinal surgery at Earlswood for IVDD, a procedure that cost around £6,000. While the staff were polite and professional at the time, the outcome and follow-up care left me deeply disappointed and heartbroken. During Darla’s post-surgery recovery, I witnessed her being walked and lifted by her tail only a few days after her spinal operation. This was extremely distressing to see, and I have since learned that this method of handling is considered unsafe for dogs recovering from spinal injuries. I raised concerns at the time but did not feel they were taken seriously. Despite the surgery, Darla’s mobility and spinal health declined again within two years. Throughout her follow-up visits, I repeatedly voiced my concerns about her spine, but I felt they were not fully acknowledged or addressed. I’m sharing my experience not out of anger, but in the hope that future pets and owners receive the highest possible care, transparency, and compassion when facing such difficult conditions. ** clinic replied saying it was standard practice to tail walk in 2023 but have since abandoned it. 🥲

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Mary Hendersonvia Google

4 months ago

I been with Earlwood for over 30 years. Amazing place. So professional, up to date equipment, caring towards clients, fantastic team work etc etc. Ollie just had tumour removed few months ago. I was absolutely helped by team regarding making decision. They were with me every step way. Very informative and totally focused on every procedure and surgery. Ollie just can't wait every month go Elsie and team for his complementary therapy. Reception staff best..they certainly know their clients and pets. Can't thank all staff enough.