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Jacqueline Chavezvia Google

about 1 month ago

I referred my mother to the European Wax Center at the Quarry location hoping she would have a positive, professional experience, especially given the high prices for services. What happened instead was shocking and deeply upsetting. My mother, who is in her 70s and has vertigo, was treated rudely and dismissively when she politely asked for the chair to be reclined. (And I even called beforehand explaining her situation and they assured me she would be accommodated)The esthetician snapped at her and spoke in a tone that made her feel ashamed, old, and completely worthless. While the service was eventually completed, the way she was treated was humiliating and unnecessary. Just because someone is older does not mean they deserve less respect, in fact, they deserve more care and attention. The dismissive attitude, lack of empathy, and overall unprofessional behavior made my mother feel degraded and left a mark on what should have been a simple, enjoyable experience. I am extremely disappointed and offended that a place I trusted would treat a client this way. This was not just a minor mistake or miscommunication, it was disrespectful, discriminatory, and completely unacceptable. People deserve to know how they will be treated, and this experience has made it clear that this center failed to provide even basic respect and care. I hope management takes this seriously and ensures that no other client has to go through such humiliating treatment.

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Braelyn Floresvia Google

2 months ago

I’ve been going to this place for about 3 months now and everyone who works there makes me feel so welcomed. If you’re debating on who to schedule a service with- BOOK WITH GABBY!🙌🏻 She’s such an amazing and sweet person!! She will make you feel so comfortable in an environment that’s nerve wrecking to first time clients!

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Alexandra Calvevia Google

2 months ago

Kirstin was fabulous! She was super kind and truly listened to me before waxing, making sure to go over what I needed with the mirror. She also took the time to get to know me, which made the appointment fly by. She did a great job, which is saying a lot because I don’t trust a lot of folks with my eyebrows!

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Nicole Mottvia Google

3 months ago

April is absolutely amazing! She ensured my brows were exactly what I was looking for and kept them full to my liking! Wound highly recommend her to anyone. Super kind and sweet and lovely to chat with during the appointment. This is your go to girl!

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Jassmin Hernandezvia Google

6 months ago

I’ve been going to April for over a year now, and I couldn’t be happier with her services. She is quick, professional, and always makes me feel comfortable. She does an amazing job of getting every hair while keeping the process as painless as possible. I also love that she takes the time to recommend the best products for my skin, which has made a big difference. If you’re looking for someone who is skilled, efficient, and truly cares about her clients, I highly recommend her!