Evergreen Home Heating and Energy

Name: Evergreen Home Heating and Energy
Address: 727 South Kenyon Street, Seattle, WA, 98108, US
Telephone: (206) 565-1455
Price range: $$
Rating: 3.8

Honest, cost-effective electrical and HVAC solutions for Seattle homes

3.8(5 reviews)

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About

Evergreen Home Heating and Energy, based in Seattle from 727 S Kenyon St Suite B, provides electrician and general contracting services. Customers praise professional, on-time technicians and friendly scheduling staff, with transparent, fair pricing. The team is noted for honest, cost-effective furnace repairs and tune-ups, and convenient AI scheduling when the office is closed, with post-visit follow-up.

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Location

727 S Kenyon St Suite B, Seattle, WA 98108, USA

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Information

727 South Kenyon Street

Seattle, WA, 98108

(206) 565-1455 www.evergreenhomeheatingandenergy.com/

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Services

HVAC Repair and Maintenance

Professional diagnosis and repair of heating and cooling systems, including emergency services and routine tune-ups to extend equipment life.

Electrical Services

Installation, repair, and maintenance of electrical systems for homes, ensuring safety and efficiency with licensed electricians.

Energy Efficiency Solutions

Consultations and upgrades to improve home energy performance, reducing costs and environmental impact.

System Installations

Full installation of new HVAC and electrical systems, with transparent quotes and quality workmanship.

Emergency Service Calls

24/7 availability for urgent heating, cooling, or electrical issues, with prompt response times to restore comfort.

3.80 · 5 reviews

Overall rating

Brandon Williams

via Google

· 8 months ago

This review is specifically for whoever decides to use AI agents. Our heat went out Friday night and on Saturday morning I talked to an "agent" who booked us an appointment for Monday. Monday morning the human agent calls to tell me that the AI booked me for a time slot they didn't have, and I didn't have an appointment. What a treat for me! The humans I worked with here were wonderful. The agent was sympathetic and tried to get me in as soon as they could. We eventually got a technician sent out and he was great. But this whole experience is marred by this terrible AI agent. An answering machine would have been better customer service. You all just let me know when you ditch the AI garbage and I'll update my review.

Sharon Schultz

via Google

· 9 months ago

Always excellent experience - service tech Tristan was efficient and professional on a recent routine maintenance. Victoria, Heather, and Denise always cheerful and polite in scheduling regular and emergency appointments, and Evergreen checks in after appointments to make sure everything is okay and answer any questions; Mark handled this for our latest service.

Warren Strasen

via Google

· 10 months ago

The company that originally installed my gas furnace told me it needed to be replaced at just 11 years old. When it started acting up, I had four different HVAC companies come out for replacement quotes. Evergreen was the only one that took a different approach. Justin explained that it might be possible to repair and tune the furnace instead, that might give it another 5–10 years of life. When the furnace eventually stopped working, Kody came out, identified the failed part, replaced it, and now it’s running perfectly. We’ll be scheduling a tune-up soon. I really appreciate that Evergreen didn’t try to push a replacement like the others—they focused on an honest, cost-effective solution.

Heather

via Google

· 10 months ago

First time customer for a service call. I called based on reviews from the West Seattle Blog. Both of my technicians Will, and Nick (in training) were professional and skilled. I'm one of those people that likes to tinker and Will was comfortable answering my questions. For my service, I thought the pricing was transparent and fair. I recommend and will use them again. Also, it was very easy to schedule. They use an AI schedueler when the office is closed so I had no issues trying to schedule on Sunday for next available appointment when my furnace unexpectedly tried to keel over.

Chris Lee

via Google

· 12 months ago

Super easy to schedule, was able to get an appointment for the next day. Technician Tristan was great. Friendly, on-time, got the job done right. However, replacement part ended up being twice as much as was quoted by the office when I called to schedule the day before. Not sure where the mix-up was, Evergreen installed the system originally so they should have known what part was needed. Felt like a bait and switch, but I paid it anyways since it needed to get done. I was already paying the $200 diagnostic for them just to come out and tell me what I already knew was broken. There has to be a better way.