Evernest Property Management Austin

L

Linxvia Google

4 months ago

⸻ ⭐ PUBLIC REVIEW / TENANT WARNING ABOUT EVERNEST ⭐ If you’ve ever wondered what it’s like dealing with a property management company that thrives on last-minute chaos and empty threats, let me introduce you to Evernest. We offered reasonable solutions — even told them we could leave the keys in a lockbox, or at a nearby office, or anywhere that made sense. But apparently, “common sense” isn’t included in their business model. Instead, Evernest’s strategy seems to be: 🔹 Wait until the very last minute 🔹 Send panic emails 🔹 Threaten tenants with “additional rent” if we don’t jump when they say jump 🔹 Ignore the fact that they had an entire lease term to plan this And now somehow we’re the problem? Let’s be clear: We moved into the property AS-IS, meaning dirty carpets, dirty walls, dirty floors, and a place that clearly hadn’t seen a professional cleaning in who knows how long. But now suddenly they expect a hotel-level move-out? Make it make sense. We will be out of the country, and Evernest is still sending last-minute “urgent” messages like their lack of preparation is our emergency. It’s not. We already made our decision: No last-minute demands. No pressured compliance. No fake rent charges. I’ve rented from multiple companies over the years, and I’ve never seen anything as disorganized and tone-deaf as this. If future tenants want a warning: Here it is. Choose another company. Your peace of mind will thank you.

T

Tristan Thomasvia Google

5 months ago

Problems at every turn. Communication with Evernest is a nightmare. I call at 12 noon for a problem with my security deposit. The lady on the phone tells me, "sorry, the agent you need to talk to about your house is on her lunch break right now, she will be out at 1." I call again at 2 pm. Again, "sorry, she just went out on her lunch break but she will be off at 3." Evernest also mailed my security deposit refund check with an incomplete forwarding address, so I had to plead with them to resend it to me correctly. Not sure whether this is a simple case of incompetence or if it's due to intentional negligence, used to wear tenants down into giving up.

D

Dixxy Gutierrezvia Google

7 months ago

If I could give 0 stars, I would but Google doesn’t allow it. I applied for a house with Evernest on August 5th, paid $195 in application fees, and just hours later they told me the house was already leased. Jess Backer emailed me saying I could transfer my application, and I responded immediately (with proof), followed up the next day, and even called. They promised to reply they never did. Then they closed my application claiming I never responded. A complete lie. They kept my money and gave me nothing in return. Do NOT hire this company unless you want to be stolen from. Unprofessional, dishonest, and only interested in collecting fees.

D

Destiny Nicholevia Google

12 months ago

Renting our first home was one of the biggest moments of our lives. After 6 years in the same apartment complex we decided we were ready for a home life , and we couldn’t have done it without Gabriel & Daphne! From the very first call (Were located in San Antonio) they made us feel confident & supported. They took the time to understand exactly what we needed for our little family, patiently answered all our questions, and guided us through every step of the process with professionalism and genuine care. Gabriel & Daphne went above and beyond to find us the perfect home, negotiating on our behalf and ensuring everything went smoothly. Their dedication, knowledge, and kindness made what could have been a stressful experience into an exciting and joyful journey! We are beyond grateful for their hard work and would highly recommend them to anyone looking into renting/buying a home. Thank you, Gabriel & Daphne , for helping us find a place where we can build memories for years to come!

M

Mrs. LaShonda M Sandersvia Google

about 1 year ago

I am unsure where to begin. My family and I have faced considerable financial difficulties in recent months. However, thanks to the help of Andrea Munoz, our Residential Service Coordinator, we are deeply appreciative of the exceptional support and understanding shown by our property management company. Their assistance has been invaluable, and we sincerely commend their outstanding customer service.