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EZ Living Flagship Superstore Boucher Road
EZ Living Flagship at Boucher Road: Stylish furniture, friendly guidance for Belfast homes.
4.2
Retail Store
$$$
EZ Living Flagship at Boucher Road: Stylish furniture, friendly guidance for Belfast homes.
EZ Living Flagship Superstore Boucher Road offers a wide range of furniture and home goods at Unit 4 Shane Retail Park in Belfast. Customer reviews praise the stylish showroom, high variety, and helpful staff—Cloé, Simon, Johnny, and Stevie—who provide warm, clear, and efficient assistance with selection and ordering. Some experiences note delivery or assembly issues.
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Wide selection of high-quality furniture including dining tables, beds, and home decor items.
Personalized design advice from knowledgeable staff to help match furniture with your home style.
Convenient delivery options for furniture purchases, with assembly services available upon request.
Ability to order specific items not available in-store, ensuring you get exactly what you need.
Professional assembly services for furniture to ensure proper setup and installation.
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Overall rating
Aby Wilson
Had a great experience at EZ Living, Boucher Road. Simon was extremely helpful and made everything very quick and easy. He was very straightforward, honest, and clear with all the details, which made the whole process stress-free. Excellent customer service from start to finish. Highly recommend asking for Simon!
A.M.
My granny, my mum and I were in to get a kitchen table I’d looked at online. The service by Cloé was brilliant. She was warm and accommodating of my ask of moving dining chairs from round the shop to see how they’d look with the table. When it came to pay, everything was explained very clearly and we didn’t feel rushed, which was appreciated by my granny. Was a very positive experience.
Ciara Lynn
Absolutely appalling service – avoid this company at all costs. I bought a bed back in July, scheduled for delivery on 31st October after moving into my new home. The bed was sold to me by Jonny in the Belfast store, who strongly recommended paying £89 for assembly. He promised it was a “white glove service” – the team would be professional, tidy, take away all packaging, and make it worth every penny. Excited, I agreed. What a mistake. The assembly team arrived and one of them was extremely unfriendly. We had just received the keys to our brand-new build the day before, yet these so-called professionals treated our home with zero respect. They rushed through the job, shoved a customer care leaflet at us, and ran out the door. They even excused visible damage by saying the marks were “from the screws.” When we inspected the bed, we were horrified. It was filthy – covered in dirty marks, with smudges all over the frame, window sills, and even my en-suite bathroom. For a bed costing over £1,000, this was disgraceful. I immediately complained both by phone and in-store. The next morning, two different delivery men came out, and even they admitted, “that bed looks like it’s been dragged along the ground.” The bed was taken away, but instead of refunding me properly, I had to wait nearly three weeks for a cheque – yes, a cheque – because they couldn’t process a bank transfer to my original payment method. To make matters worse, when I asked about the promised “white glove service,” the new delivery men laughed and said they don’t wear gloves at all because of the nature of the job. So the sales pitch was completely misleading. No compensation, no apology, and no urgency. I had to wait weeks for a replacement bed from another store, during one of the busiest delivery periods in November. EZ Living showed zero care for the stress they caused, ruining what should have been a happy time settling into our new home. This is the worst company I have ever dealt with. Do yourself a favour – shop elsewhere if you want furniture. EZ Living will only cause you stress and disappointment.
Glenn Burke
Really nice store on Boucher Road. I found their wall art to be more realistic looking than art available anywhere else nearby. The piece I wanted wasn’t available online, but Simon made the process of ordering it for home delivery quick and easy.
Mona jesri
Loving this dinning table! The entire shop has a wonderful design, high variety and quality. Shop design and the colourful walls are perfect for design matchmaking ideas, staff are always super helpful and friendly, Johnny and Stevie were supper helpful in Belfast site, Boucher road.
