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Syd Howlettvia Google

about 1 month ago

Last week we were looking after family members older dog. We rushed her into Fish Creek when she collapsed. When we got there immediately the staff took her and started to work on her. She died of a cardiac arrest unfortunately. Although our story is very sad, we wanted to thank the staff at Fish Creek for all that they did for Izzy and for us. So kind! They gave us a separate room to say good byes. Treated us with such compassion. Thank you Fish Creek Pet Hospital!!

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Froilan “Roland”via Google

about 1 month ago

Great staff! I brought my dog Betti at this hospital a few years ago for the same reason, diarrhea. Today we arrived at the hospital first thing in the morning as a walk in. We were the first client, then it started getting busy. The receptionist and the vet tech nurse were amazing! "Dr. Corlene Sadler" was great. She took her time examining Betti and very transparent with the cost. She made sure that you know all options available and what is the priority without forcing you to make a decision. She allowed me enough time to think about the options and to decide what I am comfortable with without any pressure. Unfortunately, I found out, she's just a casual at this hospital. Overall, great animal hospital and great, friendly, knowledgeable staff. Dr. Sadler, you are an angel! Thank you from Betti The Hiking Dog!

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Siennavia Google

about 2 months ago

I brought my sick dog Zoey in a couple weeks ago as an emergency walk in; despite being super busy with bigger emergencies, they were still incredibly kind and prompt in caring for Zoey! They didn’t seem to care about making me spend as much money as possible- they went over first step options and next steps to take if the first options didn’t work. I appreciated the transparency and compassion shown at this pet hospital. I walked in super stressed and worried and left reassured and felt much better :) Zoey is now doing fantastic!!

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Rosalie Gosselinvia Google

3 months ago

They were amazing and cared more for my cat then the hospital wallet. They walked me through all the the options and treatments and leaded me toward "what would be less suffering" for him. They genuinely cared about his well-being and try not to make him suffer for nothing. They received me quickly despite having less than 1h notice of md coming in. They were very transparent with everything, explaining me all the options, treatments and pros and cons of each. I was ready to pay to get my cat to get better, but after his condition got way worse overnight, she called me early morning to let me know so I could come see my cats and discuss another plan. Instead of leading me into a costly treatment, she was very transparent about everything letting me know she didn't wanted him to suffer for very little chances of getting better. Giving me all the options even transferring him to critical care, but it wouldn't be worth it as my little guy would be suffering alot just to keep suffering all his life, and still didn't guaranteed he would make it. I decided to try again a more agressive treatment and give him a bit more time, but from his lack of reaction and will to fight, she turned around and told me her concerns and reason why she thinks it'll just me more painfull for him with little chances of success. Unfortunately, it was his very first visit at the hospital and his last. But everyone was very thoughtful and compassionate and they when through all the process with me, explained it all to me and gave me as much time as I needed with no rush. It wasn't a good experience as I've lost my little man, but I couldn't have wished for a better support through it.

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Cassandra Lipnickivia Google

3 months ago

We’ve been to this clinic twice. Once, a few years ago, our cat was sick. They were fast, unbelievably kind and took amazing care of him. This weekend our cat passed away unexpectedly. My husband called multiple clinics that were closer to where we live. Their responses were cold, their prices high. I asked him to call Fish Creek instead. They were so nice, and empathetic on the phone. When we arrived (we did not have an appointment), August came right up to talk to us and took us to a private room. She gave us time and space to grieve, and talked us through everything. They even offered to have the vet come and talk to us. Their prices were significantly better than any of the other place we called. I literally couldn’t recommend them enough. They really showed they cared.