M

Mighty Brown Mousevia Google

almost 2 years ago

I bought a replacement ear cushions for my headphones, couldn't for the life of me clip them in, took them to GRP, within 5 seconds they were done! And I wasn't even charged for it! What service! Now I know where to go for any problems with electronic goods and computers. Thank you so much!

J

Jovia Google

about 2 years ago

Just had my laptop screen replaced by Peter. The process was so easy! I called the shop, he got me to send some pics of the issue and details about the laptop (make, model etc). Within an hour of sending these through to him, he provided me with a quote and an estimate on how long it would take to repair. I took my laptop down, it was fixed and ready to collect within 40 minutes! The service was great and reasonably priced, too. I hope I don't break any more appliances/devices, but if I do, I would definitely go back. Thanks Peter!

J

John Setyakivia Google

over 2 years ago

I have an oculus rift S which has discontinued production like years ago. i have a drifting controller problems after years of using it (its damaged, not just dirty and need a replacement parts.) i’ve tried several repair shop and none are able to fix it because of the parts that is not widely available anymore. Well, this store takes a great effort finding a replacement parts and manage to fix my controller completely! it takes a while to find and ship the parts, but i still really appreciate their effort. (they even offer me a 100% refund if i want it because it takes too long) but i am okay waiting and it is fixed without any problem :) Also, i paid less (minus service fee) then what the parts actually cost because of the long waiting time (1 month) as a compensation. this store deserve a 5 stars for service, it’s worth a try. 👍

X

X Fowlvia Google

over 2 years ago

Great Service!! I went in with a pretty difficult and complex issue that my laptop was dealing with that other places weren't able to fix, and the people here managed to solve it in a decent amount of time saving me from missing out of any work. Amazing customer service as they were responsive and thorough with the explanation on problem. The price was also cheap and reasonable compared to other places. Would definitely come back here for any tech problems :)!!!

A

Amakou Bolvia Google

over 7 years ago

Terrible service. Appalling customer service and a total ripoff. They absolutely ruined my IPhone 8 which I took to them for simply screen repairs. My phone has not functioned as well since then. It is as though it’s been hacked most of the time. They also sold me a fake screen protector which failed in its duty to protect my phone. I when back to them and they refused to reimburse or fix the mess that they made. Please don’t take your devices to these people. They will give you a run for your money and total device malfunction after. Worse service I have ever been been to.