Services Offered
In-Home Tech Support
On-site diagnosis and repair for TVs, computers, and home appliances by certified technicians.
Warranty and Protection Plan Services
Management and fulfillment of warranty claims for electronics and appliances under coverage.
Device Installation and Setup
Professional installation and configuration of new devices, including washers, dryers, and home theater systems.
Computer Repair and Diagnostics
Comprehensive troubleshooting and repair services for desktops, laptops, and software issues.
Appliance Repair
Repair and maintenance for household appliances like washers and dryers, with parts replacement as needed.
Reviews
1.8(5 reviews)
Rating Distribution
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4
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4
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Sharronda Bradford
via Google
7 months ago
DO NOT EVER GET GEEK SQUAD!!! CUSTOMERS BEWARE. IVE BEEN PAYING FOR AERVICES ON A PHONE THAT WE SOLD BACK TO THEM YEARS AGO! JUST FPUND OUT TODAY THAT OLD IPHONE 11 IS COVERED AND NOT THE CURRENT PHONE WE OWN. I WAS TOLD AT THE TIME I PIRCHASED THE NEW IPHONE THAT IT WAS COVERED ON THE PLAN. WELL THE PLAN WAS NEVER CHANGED TO MY CURRENT PHONE. SO IBE BEEN PAYING THESE CROOKS FOR A PHONE WE DO NOT OWN FOR AT LEAST 4 YEARS!!! DO NOT GET GEEK SQUAD!!!
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Connor Lassitervia Google
8 months ago
Set up an appointment for 5pm to get my AirPods sent off for warranty. Waited until 6:20pm to be told they couldn’t do anything and we would need to go through Apple directly. Waste of time.
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Landonvia Google
9 months ago
Kind of shocking how poorly run the geek squad is. Had an appt for them to come look at our TV that’s under warranty and got a call from them and they were at a house in a TOTALLY DIFFERENT city… the tech was super nice and apologized and said he was dispatched there, but said he sees they put the wrong address. He called around and got us an appt for the next day which is great no problems and I even see the scheduled appt for the next day. BUT our time came and went with no tech. We called, got transferred a million times and were told they can’t schedule appointments for the next day and that’s why nobody showed up. So that’s 2 days wasted waiting for Geek Squad to show up. Now I have to wait a couple more days and hopefully maybe someone will actually show up. Unbelievable…
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vivian murovia Google
over 1 year ago
I have had the worst experience with them on my purchase of a washer and dryer. I have had nothing but issues and every time they send geek squad member out to fix the issue the issues is never resolved. They finally brought out a new one yesterday and had dents and the members they sent out did not know how to properly put together the new washer. The door does not shut so we are not allowed to wash. They were supposed to have someone contacts us. Never heard from anyone I followed up with them the next day to get hung up on. I do not recommend them at all when purchasing a washer or dryer.
M
Maiavia Google
over 1 year ago
Skylar W. at geek squad was amazing! he was able to tell me exactly what was wrong with my computer and was very professional. He was kind, understanding and helpful. I came in without an appointment and Skylar was able to get me situated. He was very patient with me and answered any questions I had about my situation, definitely will be back!
