Jack & Jill Plumbing: Fast, friendly plumbing that keeps homes flowing.
Jack & Jill Plumbing serves Spencerport, NY, delivering professional plumbing services. Customers highlight personable, efficient service, with examples like sump pump installations with battery backups and neat pit resealing for radon mitigation. They handle toilet replacements, prompt estimates, and clean, same-day work, though some customers note pricing concerns. The team is described as courteous and knowledgeable, with a focus on clear communication.
5461 W Ridge Rd, Spencerport, NY 14559, USA
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Fast, reliable fixes for leaks, burst pipes, and other urgent plumbing issues to minimize damage.
Installation, repair, and maintenance of hot water tanks, including sump pump and backup system setups.
Professional replacement and fixing of toilets with clean, efficient work and site cleanup.
Clearing clogs and assessing pipe conditions to prevent future plumbing problems.
Connecting washers and other appliances with proper hose and pipe fittings for safety and functionality.
Overall rating
Kathie Craver
The guys were very polite and courteous. My only problem is it cost me $400.00 and they only drained my hot water tank which it did need but that was a lot of money. Unfortunately the leak isn’t fixed and I am not paying another $3600.00 for a new hot water tank.
Stefeni Sides
Mike is wonderful! He came in, immediately got to work actually had conversations with us. Resolved our busted pipe within an hour. 10/10 recommend him for sure! He's super knowledgeable, friendly and professional
Mitchell DeSmit
Jonny was personable and efficient. Our main sump pump failed and he was able to install a new one with a battery backup pump in just a few hours at a reasonable price. He also did a great job neatly re-sealing the pit to comply with our radon mitigation system. Would definitely recommend Jack and Jill (and Jonny of course) to anyone who needs some plumbing work done.
Debbie King
We had to have a toilet replaced and we can be unreasonably picky about work done in our home. We were pleasantly surprised from start to finish with how the job was handled by Jordan and Cayden and Jack & Jill Plumbing. Jordan and Cayden came out to give us an estimate very quickly and were prompt with the time we were given. They handled the job very professionally, giving us options and answered our multitude of questions. The job was done same day at a good rate and they left the site spotless . We would highly recommend Jack & Jill Plumbing and Jordan and Cayden.
Danielle Buckner Photography
Update today 9/28 now I’m stuck with cleaning water in the garage because clearly his cup theory doesn’t work. I need an experienced plumber, beyond upset and pissed is an understatement Thank goodness for the manager. All I wanted was to ensure the pipe for the washer drain was okay and for the hot and cold water hose connections to come off, the prior home owners seem like they couldn’t take them off and they were rusted on. Cayden told my husband that just dump a few cups of water down the pipe and if it goes down then it should be fine. Odd but okay ? Also he was going to charge $1k to fully connect a washer ?!?! I can do that myself. Also it was going to be $350 to remove the washer hot and cold hoses and attach them. I said on speaker phone that well I guess we can try it ourselves. But I did call for you guys to remove them. Because we had the tools but it was so hard to get them off. His manger said just to take them off and charge us for the visit. Thank goodness for the manager, but then he said to my husband if you leave a review I get $40. I think this kid is super green and makes $$ off of services. I think this is a training issue and he needs to be retrained. But I enjoyed talking to the lady who I booked with! She was kind. I booked based on reviews, but just watch if someone is looking to charge a wild number for something.
