Zoom Drain

Name: Zoom Drain
Address: 4555 Lyell Road, Rochester, NY, 14606, US
Telephone: (585) 308-9779
Price range: $$
Rating: 5

Zoom Drain: Fast, transparent drain care with expert guidance.

5(5 reviews)

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About

Zoom Drain, located at 4555 Lyell Rd, Rochester, NY 14606, delivers prompt drain and sewer services with transparent pricing and thorough diagnostics. Reviews note same-day responses, clear explanations of clogs, and camera inspections of roof and basement lines. The team is courteous and professional, with strong follow-through and education about the drains, plus post-service support when issues arise.

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Location

4555 Lyell Rd, Rochester, NY 14606, USA

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Information

4555 Lyell Road

Rochester, NY, 14606

(585) 308-9779 www.zoomdrain.com/rochester

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Services

Drain Cleaning

Professional unclogging of sinks, toilets, and main drains using advanced tools for fast, effective results.

Sewer Line Inspection

Camera inspections to diagnose blockages, leaks, or damage in pipes, with detailed explanations and recommendations.

Emergency Plumbing Repairs

Same-day service for urgent issues like backups or leaks, available 24/7 for Rochester emergencies.

Toilet Installation & Repair

Expert mounting, wax ring replacement, and fixing leaks to ensure proper function and prevent water damage.

Preventive Maintenance

Routine checks and cleaning to avoid future clogs, with tips for homeowners on system care.

5.00 · 5 reviews

Overall rating

Brenda G

via Google

· 8 months ago

Are you kidding? I have not had such a pleasant experience in many years. The professional manner in which they represented your company was seen in their genuine concern and their prompt work ethic. They took the time to explain in detail the evaluation; the options and recommendation. Getting right to it, they completed the job and left my home in full repair. I was shockingly surprised and relieved. I even wanted to buy them dinner!! They graciously declined. Another indication of quality work force.

Sam Pak

via Google

· 8 months ago

They did absolutely great. They were available to come out the same day and unclog a huge backup we had throughout the house. Matthew L. Did a fantastic job, was transparent and upfront about pricing, didn't feel rushed, and took extra time to explain where the clog happened. And Stephanie in Customer service was terrific as well. She was very communicative about scheduling and navigating around the massive snow storm we had the same weekend of our plumbing incident. They fixed our drain clog, but after remounting our toilet, there was a small residual leak at the base (likely due to the wax ring not resting properly). 100% not Zoom Drain's fault as all toilet mounting surfaces can be different and that can make wax seals unpredictable sometimes. But they came out a couple of days later to fix that anyway! Free of charge! Great team and great follow-through on their part. Would happily use this team again. They deserve your business!

Jane Dever

via Google

· 9 months ago

Paul & Andrew were polite, pleasant, and professional. They explained in detail what the were doing to clean the pipe running from our clogged kitchen sink. It was done as quickly as possible and they checked several other pipes before they left. I will definitely be calling Zoom Plumbing again.

Renee C

via Google

· 9 months ago

I had a great experience with Zoom Drain and highly recommend their services. My new home has been having plumbing issues and we were referred to this company by Nichols Electric and plumbing. Phil and Sean came to my home and they provided a very in depth assessment of our drains/sewer system. They got on my roof with their cameras as well as my basement. They were both respectful of me and my home, and they provided me with SO much education as a new homeowner. I was really impressed with both of their knowledge and professionalism. Luckily my issue was a relatively easy fix by the town (which Phil helped me navigate), but they also left me with some great recommendations for improvements we can do in the future.

Nicholas Capozzi

via Google

· 10 months ago

The process was smooth and communication was good from start to finish. The lady in the office was clear with scheduling and up front items. Josh who came out was great and met the timeframe. Fixed the drain issue and also for a nice education along the way. Seems like a professional operation and easy to work with.

Drain Busters Plumbing & Drain Cleaning delivers prompt, professional plumbing and drain cleaning service in Spencerport, NY. Customers praise Jerromey and his team for reliability, friendly and knowledgeable service, and clear explanations with reasonable prices. Reviews highlight quick responses, weekend availability, neat workmanship, and cleanup. Owner Jerromey Sullivan is noted as a trusted Rochester-area plumber with a strong local reputation.

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