J S
Rude and dismissive treatment from the front desk manager Erica Ortiz. When discussing membership I was talked down to like I was imposing on her precious time instead of asking her to do her job. Ridiculous behaviour given the ridiculous prices they charge for the minimal amount of benefits you get. The gym was also messy and disorganized and there was an unpleasant stench in the locker room. With staff members like this it's no wonder why this is the lowest rated Lifetime locations in Chicago despite this being one of their so-called "premium clubs." I signed up with Equinox instead, where they have staff members who actually appreciate their clients and speak to them like human beings.






