Melinda Alvarado
I visited Living Spaces knowing exactly what I wanted to purchase. I was greeted promptly at the front desk, which I appreciated. Unfortunately, within moments of entering the store, I was overwhelmed by strong chemical odors throughout the building. The fumes quickly led to a headache and mild nausea, making the experience uncomfortable from the start. Beyond my own discomfort, I found myself genuinely concerned for the health of the employees who work there. Being exposed to those fumes day in and day out can’t be easy, and I hope the furniture industry continues moving toward safer, lower-toxicity materials for the well-being of both workers and customers. I made my way to the area where the furniture I wanted was located and was told someone would assist me there. I found the piece quickly but waited for a bit before anyone checked in. Although there were several sales associates nearby, many appeared to be chatting rather than assisting customers. Eventually, a gentleman helping another shopper stopped to ask how I was doing, and shortly after that, Renee came over to help. Renee was wonderful—kind, attentive, and very knowledgeable. She answered all my questions, helped me settle on the right piece quickly, and walked me through the delivery process, including potential obstacles. Her professionalism truly stood out and made a meaningful difference in my experience. If it weren’t for the strong chemical smell and the delay in receiving assistance, I would have gladly given five stars. Renee’s service, however, was excellent and very much appreciated.
