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Massage Envy
Professional massage and skincare services in Richmond, offering relaxation and therapeutic treatments.
3.8
Spa
$$
Professional massage and skincare services in Richmond, offering relaxation and therapeutic treatments.
Massage Envy in Richmond provides a range of massage and skincare services, with some customers praising the friendly staff and skilled therapists like Orlando, Julienn, and Herbert for effective treatments, including those for spine issues. However, reviews also note occasional issues with appointment management and customer service. The facility offers a variety of therapeutic and relaxation options in a spa-like setting.
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Customized massage sessions including Swedish, deep tissue, and sports massage to relieve tension and promote relaxation.
Professional facials and skin care services tailored to your skin type for cleansing, exfoliation, and hydration.
Affordable monthly membership options offering discounted rates on massages and skin care services.
Shared massage sessions in a private setting, perfect for relaxation with a partner or friend.
Purchase gift cards for massage or skin care services, ideal for birthdays, holidays, or special occasions.
Overall rating
Bill
Recommended for athlete’s massage and stretch. Friendly upbeat atmosphere. The therapists are experts. I went after overdoing it one weekend. Satisfied customer.
Holly A
Lola is fantastic! She is very thorough and checks in on your needs during the massage session. Lola also shares helpful information for self care. I signed up for the annual membership to be able to see her every month, she is that good! Thank you so much for helping with the pain I am dealing with.
Maji Umar
Got a massage here to treat myself and it was prob the worst massage I’ve ever had. The lady who was massaging me spent most of the time on my arms and when I asked her to do my back, she didn’t. Why would I need my arms massaged??? The quality of the massage was also bad. I was laying there for an hour getting oil rubbed on my body and it felt like a chore. When I was done, the receptionist put $130 balance on the screen to tip a percentage from that, and then had me pay my $80 bill. That was also weird. I did not leave relaxed, matter of fact I left more on edge. Save your money, don’t go here.
Carlie Jansen
I booked a massage with Lisa and it was wonderful. Her calming demeanor, comfortability with feedback, and loving presence made me feel so at ease. You could tell she really takes her time, ensuring she focuses on the parts of your body that need the most attention, and does so with intention and care. I left feeling so rejuvenated and taken care of. Thank you Lisa!
MotoDV
Brandon was exceptionally good at his job, friendly, professional, and strong. He helped me work out a stiff neck I’d been unable to resolve on my own. Also the young woman at the counter (sorry I don’t remember her name), was friendly and helped me get checked in and comfortable, and gave me good info after my massage about future service.
Andrew Smith
Deni at the front desk is amazing- so kind, helpful, and very knowledgable… the epitome of top shelf customer service!
