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Sarah O Donovanvia Google

about 1 month ago

Attended a flower crown hen party activity at Memento with Jill, what an absolutely fabulous time we had. Jill was incredible, the setup was so well done and she was the most welcoming host. We entered with zero skills and felt we left like pros following Jill's careful instructions. A lovely touch was a welcome note on a blackboard for our lovely hen! Highly recommended!

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Cheryl Johnstonvia Google

3 months ago

Edited update: Although our experience wasn’t great, the customer service team acknowledged that the workshop didn’t meet expectations. They addressed the issue by dressing the wreaths appropriately to better reflect the cost of the workshop and followed up by offering a free workshop in the new year, which I think is commendable, which is very much appreciated – Extremely Disappointing and Not Worth the £75 I attended the wreath-making workshop at Memento Flower Shop and can honestly say it was nowhere near value for money. For £75, I expected quality materials and professional guidance. Instead, the wreath base was already pre-made, and the only foliage provided was eucalyptus, along with a tiny bag containing a few dried orange slices whole oranges and cones. No berries, no festive colours, nothing to justify the price. The session was dragged out to over 2 hours with poor coordination. Had it not been for people who’d attended previous workshops and knew what to do, the whole thing would have completely fallen apart. Even worse, two people cut their fingers during the workshop, and the “coordinator” clearly had no idea how to handle it. They panicked, handed out blue roll, and then had to ring someone to bring plasters. A basic first aid kit and accident book are legal requirements for paid public events, which made me seriously question whether they even have proper public liability insurance. The facilities were absolutely unacceptable. Not the nice flower shop that was initially advertised. The toilets were a health hazard, with no working lights—people had to use torches just to see. The door wouldn’t even close properly. Overall, this workshop felt like nothing more than a cash grab with zero professionalism, zero preparation, and zero value for money. I left feeling completely disgusted and disappointed. I would not recommend this to anyone.

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Michelle Brentonvia Google

3 months ago

I dropped in for a small gift and ended up wanting to stay for much longer. It is a beautiful shop and makes you want to fill your home with plants! It is beautifully laid out and has lots of little extras to look at as you walk around.

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David Bellvia Google

3 months ago

Really poor website. We ordered a wreath for over £100 that looked nothing like the pictures on the website or the order confirmation. When I complained they said that the pictures were from a different wreath that was not available. They have a knowledged that I would have had no way of knowing it was a different wreath but will not collect the incorrect item. I do not live in Belfast so it is not easy for me to return the item myself, that is why I paid for delivery in the first place. It wouldn't be so bad if the wreath looked good but it looks like it was thrown together in a hurry by someone inexperienced. It's such a shame. We will not be ordering again as the website cannot be trusted.

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Janice Jealousvia Google

about 1 year ago

I discovered Memento when we received the most amazing floral arrangements for our mother’s funeral. After the funeral I used memento to send flowers to friends. I cannot tell you how happy I and the recipients were with the arrangements. The girl who took my order took so much time to get it right and even Sourced the flowers I asked for. Amazing service ! If you want amazing, fresh flowers look no further. I will definitely use them again Keep up the good work Memento Thank you