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Mershops Galleria at Sunset
Your premier shopping destination in Henderson, offering diverse stores, dining, and family-friendly experiences.
3(5 reviews)
$$
retail-store
department-stores
Browse a diverse selection of stores including fashion, beauty, electronics, and more, with popular brands and local favorites.
Conveniently shop online and pick up your purchases in-store to save time and enjoy personalized customer service.
Enjoy a variety of dining options from quick bites to sit-down restaurants, perfect for refueling during your shopping trip.
Participate in family-friendly events like holiday photos with Santa, promotions, and community activities throughout the year.
Join our community of mall walkers for a safe, climate-controlled environment to stay active and socialize.
Experience a well-maintained space with regular disinfection and safety measures to ensure a comfortable visit for all shoppers.
Your premier shopping destination in Henderson, offering diverse stores, dining, and family-friendly experiences.
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Mershops Galleria at Sunset is a vibrant shopping mall located in Henderson, NV, featuring a wide array of retail stores, dining options, and entertainment. With a 4.5-star rating from thousands of reviews, we pride ourselves on providing a clean, safe, and welcoming environment for shoppers of all ages. From popular chains like Bath and Body Works to seasonal events like Santa visits, we aim to create memorable experiences. Our convenient online order pickup and dedicated staff ensure a seamless shopping journey. Whether you're looking for fashion, gifts, or a day out with the family, Galleria at Sunset is your go-to destination.
Devin Devin Devin. What more can I say about the Willy Wonka of the Galleria Mall.He greets us with his presence everytime we go there. Hes the ultimate mall walker and will boost your experience when passing by.
I love the Bath and Body Works! I love that I can place an order online and pick it up. It saves me time and it's super convenient! The customer service is always impeccable and so helpful!
Charlotte Russe needs to change their policy. They need to offer full refunds to customers. The current policy is they only offer exchanges and in store credit. Employees can’t even tell you if/when the in store card they give you expires. That’s unfair to the customer. Either give people their money back, debit there debit/credt cards back or at least be definite about how long they have to use the store credit so your customers are not losing their money
I don’t usually leave reviews like this, but this experience was so uncomfortable and strange that I feel other families should be aware. I took my 3 year old son to see Santa at the Galleria Mall in Henderson. We were both excited. He had been looking forward to telling Santa what he wanted for Christmas, and I was just hoping for a simple, positive memory and a photo. When it was our turn, Santa initially seemed friendly. My son walked up to him, sat on his lap, and I could see them talking. When it came time for photos, Santa moved my son’s hair behind his ears and turned him so the camera could see his face. Sometimes when my son’s hair is tucked behind his ears it looks a little funny, so I asked if I could fix his hair real quick. Santa responded with a snarky “yeah, please do.” I brushed it off. As I was fixing his hair, Santa then said, in a rude tone, “well now it’s going to be in his face.” I said I’d move it off to the side and tried to keep things light. Nervous and joking, I said that sometimes he looks like a girl when his hair is behind his ears. At that point, Santa grabbed a chunk of my son’s hair and said, very rudely, “you don’t think these 9 inches of hair doesn’t make him look like a girl.” I was taken aback, but I brushed it off because I was just trying to get the photo and not cause a scene. Then Santa continued being rude, repeatedly asking why my son wouldn’t smile. I explained that sometimes he just doesn’t want to smile and that it wasn’t a big deal to me. I didn’t care if he smiled, I just wanted one photo of my son with Santa. He kept pushing it. When I walked closer, he continued saying, “why won’t your kid smile?” At that point I asked, calmly, “sir, is there an issue?” and he responded with, “I’m done with this lecture.” I was honestly confused and started to walk away. The photographer immediately apologized and asked if I wanted to cancel the photos. I told her no, that it was okay, I still wanted them. I got in line to purchase the photos and casually asked her if this was the same Santa as last year. Santa overheard and chimed in with “nope.” I didn’t respond and just stayed in line. When it was my turn to check out, Santa suddenly stopped what he was doing and walked over to us while the photographer was trying to help me choose a photo package. There was a full line of families waiting, and he just left his area and walked up. We were both confused. I politely asked if we could finish without Santa standing there. That’s when he completely flipped out. He became verbally aggressive, called me names, said I was the problem, and caused a scene in front of children and families. I kept repeating that this was highly inappropriate and unprofessional and asked him to please leave. I also told him again how inappropriate it was to speak rudely about a 3 year old’s hair. He responded with “yep, I said it.” When staff members stepped in and told him this was inappropriate and asked him to go back to his area, he told them he’s a “grown man.” When I asked him to leave, he said, “or what? what are you going to do?” The photo staff were incredibly kind and apologetic and tried to de-escalate the situation. They told me their manager would be informed when he arrived. Bystanders even came up to hug me because I was visibly shaken and crying. I promise there is nothing more to this story. This all happened out of nowhere. I was truly just trying to get a photo of my child with Santa. The staff handled it as best they could, but Santa’s behavior was completely unacceptable for a family holiday environment. I really hope management takes this seriously
ACTUAL STAR RATING: "4.5" We visited the Galleria at Sunset a year ago. I thought it would be unfair to review this shopping center at the time, so I passed on writing one. It was like walking into a Twilight Zone episode as we were at the height of the pandemic, and most stores were closed, vacant, or shuttered. This time is a complete turn-around. The mall was bustling with customers the likes I hadn't seen since well before the pandemic started. Most (not all) stores were open and fully stocked with merchandise, unlike a year ago. I would say that something less than 10% of the stores was either closed, vacant, or not open due to illness or employee shortage. There's still a noticeable shortage of employees in most stores, but they seem to be making some headway with higher pay as it should be. The mall itself was much cleaner than last year, and you see staff disinfecting constantly. There was a noticeable push to have all customers wear masks, and unlike other places, most mall-goers were wearing theirs. It seems there's a pent-up desire for people to get out and go shopping as the number of people in the mall was significantly more than I have seen in many years. I hope it stays this way as it's much more pleasant to walk the shopping center when it's crowded with shoppers. All-in-all, it was a pleasant few hours of shopping, and I look forward to continued progress at this and other shopping centers going into the Holiday Christmas season. REVIEW AT A GLANCE RECOMMENDED: Yes SERVICE: Limited PRICE: Some good deals are available PANDEMIC: Good
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