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Metro Motor Collision
Transparent, trusted collision repair that gets you back on the road.
4.8
Auto Repair
$$$
Transparent, trusted collision repair that gets you back on the road.
Metro Motor Collision is a Washington, DC collision repair facility at 1225 W St NE Suite B. Clients praise seamless insurance coordination, transparent progress updates with photos, and repairs that restore vehicles to pre-accident condition. The shop handles fleet and federal government work, offers facility tours, and flexible payment options; Bakr, the owner, and Karim are highlighted for professionalism.
No photos available
Comprehensive repair services for accident damage, restoring vehicles to original or better condition.
Direct handling of insurance claims and supplements to simplify the process for customers.
Buffing, scratch removal, and cleaning to enhance vehicle appearance post-repair.
Specialized services for commercial and government fleets with efficient turnaround.
Regular communication via text with photos to keep customers informed throughout repairs.
Coordination with rental services like Enterprise for convenient transportation during repairs.
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Overall rating
Kelly Nardone
I cannot speak highly enough of Karim and his team at Metro Motor Collision on W ST in DC. They were so kind and helpful while I was dealing with all of the nightmares that come with getting in a car accident and genuinely cared to get the job done right. The work they did far exceeded expectations and beyond that, their kindness truly did as well. Cannot recommend enough. I am not sure how to add a second review here so adding more to my first one! It has been 3 years since my first adventure with Metro Motor Collision on W street and it truly only gets better. The collision shop is not somewhere you *want* to be a regular but Abdul, Jenny, and now I've just met Alonso, and the whole rest of the team make you feel like you're calling friends/family for help. Finding a collision shop that you not only trust but get almost a little excited to go see when someone hits your car [again] is truly one of the most secure feelings when all you know about your car is his name. Y'all rock. Thank you!!
Patrick Gaston
Abdul and his team were responsive, helpful and provided great customer service. I needed some minor body work for a vintage car and the result was excellent and good value. I highly recommend them!
hayder taher
I would recommend if you’re looking for quality and price is very reasonable. Thanks for the amazing service
Clif Durant
Professional, cordial staff and excellent work.
Yohana Gomez
The work at this place is terrible. They fixed the rear of my 2025 Honda Civic, and within days the paint was already peeling at the edges. A couple of months later, the bumper came loose. They convinced me to leave my car there because they assured me they would buy the parts directly from Honda and send me the invoices, but they never did. Now, when I complain about their shoddy work, they claim the car was in an accident. I tell them it wasn't in an accident; can't they see it's just the paint that's peeling? The car is perfect all over; it's only peeling where they fixed it. They even returned it to me dirty when they finished the repair. It was a mistake to leave my car with them; I should have taken it directly to Honda. They charge a lot and do a bad job.
Lalo C_N
Thanks for everything you guys are awesome
